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Mike Reichenbach Ford Lincoln
Florence, SC
123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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123 Reviews of Mike Reichenbach Ford Lincoln
Helpful May 14, 2021
I bought a used VW Beetle convertible from out of state. I knew exactly what I wanted and this car fit the bill perfectly. Bill Lovin was amazing to work with to help make the purchase go smoothly. He was p I knew exactly what I wanted and this car fit the bill perfectly. Bill Lovin was amazing to work with to help make the purchase go smoothly. He was patient with my questions, responsive, professional and friendly. I flew to pick up the car and when I missed my connection and was stuck at the Charlotte airport, he sent a driver to deliver my car and complete the purchase AT THE AIRPORT! This was an amazing display of customer service that truly exceeded my expectations. I do customer service training in the luxury automotive segment and Bill is a shining example of how to deliver exceptional customer experiences!! More
by kelliregan316
Employees Worked With
Bill Lovin
April 18, 2021
Well it takes hours for a simple oil change and tire rotation,over two hours waiting ,but other then that the team works well just not enough communication rotation,over two hours waiting ,but other then that the team works well just not enough communication More
by Mr Heiden
Employees Worked With
John Lee
April 13, 2021
Jamie Hickey check on the issues and let me know what needed to be done.Give me the price to fix the problem.He got the problems corrected the same day. needed to be done.Give me the price to fix the problem.He got the problems corrected the same day. More
by Mary
Employees Worked With
Jamie Hickey
April 01, 2021
I bought my last two trucks from Mike Reichenbach Ford Lincoln, and I am very pleased. The team was easy to work with, and I got exactly what I wanted. I got a F-150. Lincoln, and I am very pleased. The team was easy to work with, and I got exactly what I wanted. I got a F-150. More
by tic123
Employees Worked With
James Welch, Steven "Tic" Collins
March 22, 2021
Great experience ordering my truck. Steve did a fantastic job and kept me updated on the trucks status from build to delivery. I highly recommend this dealership. fantastic job and kept me updated on the trucks status from build to delivery. I highly recommend this dealership. More
by cport
Employees Worked With
Steven "Tic" Collins
March 11, 2021
Doug Ecklar in the service department is excellent! He is a straight shooter and has always fulfilled his promises when I take my vehicles there a straight shooter and has always fulfilled his promises when I take my vehicles there More
by Ronnie
Employees Worked With
Doug Ecklar
March 04, 2021
Buying from Reichenbach Ford was the easiest that I have ever experienced. Matt Hraham was new to the sales game, but allowed us to take our time and look around. A+ service in my book!! ever experienced. Matt Hraham was new to the sales game, but allowed us to take our time and look around. A+ service in my book!! More
by Neanea
Employees Worked With
Matt Graham, Bill Lovin
February 20, 2021
I bought my new Ford Escape today and it went so well. Rufus my sales consultant didn’t pressure me and gave me time to make the right decision. He made himself available whenever I needed him. I am glad Rufus my sales consultant didn’t pressure me and gave me time to make the right decision. He made himself available whenever I needed him. I am glad I got Rufus because he was able to take the time to explain all the features my new Escape has. He’s very knowledgeable about Fords. Joe in finance was easy going and explained everything and answered all my questions. No pressure. Laid back and that’s how I like to do business. No pressure sales. No other dealer in town and I mean NONE could get me approved for a new vehicle except Mike Reichenbach Ford. And not just a new vehicle but a fully loaded brand new Ford Escape. I highly recommend and if you do go in ask for Rufus. Very excited about my new car!!! More
by gabeperez2
Employees Worked With
Rufus , Joe Owens
