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Mike Reichenbach Ford Lincoln

Florence, SC

4.0
123 Reviews

600 North Coit Street

Florence, SC

29501

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123 Reviews of Mike Reichenbach Ford Lincoln

February 05, 2021

It’s always a pleasant experience when I go to Mike Reichenbach . Great service department. Keep up the good work! They always make you feel like you are family. More

by bonbon
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Eckler, John Lee
Feb 08, 2021 -

Mike Reichenbach Ford Lincoln responded

Thank you for sharing your experience with us! We always strive to provide our customers with great service. We are glad that we met your expectations! Until next time, take care!

January 13, 2021

Great sales staff, finance staff and service department and a great GM who goes above and beyond. Highly recommend for your next car purchase or for any service. More

by gabeperez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell , Bill Lovin
Jan 18, 2021 -

Mike Reichenbach Ford Lincoln responded

Gabe, thank you for your review! We are so glad that you had a wonderful experience with us. We hope to see you again soon. Until then, safe travels!

December 25, 2020

Great dealership. This was 3rd car I purchased from them. Everything was very smooth and both Al Dock and Rufus were extremely helpful and knowledgeable about every question or concern I had. As alwa More

by ncreighton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufus, Al Dock, Joe Owens
Dec 28, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for the review! Congratulations on your new car! We hope you are enjoying it, and we are so glad you received top-notch customer service; that's what we strive for. Until next time, take care!

December 17, 2020

Great place to Great place to visit clean facility Friendly staff courteous and thoughtful work is done properly waiting time was minimal clean waiting room More

by Max3305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tami Baum
Dec 28, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for sharing your experience with us. We are so glad that you had a pleasant experience at our dealership! We always strive to provide our customers with the best experience, so we are glad to hear you had a great one! We hope to see you soon. Take care!

November 29, 2020

Fast warranty work on my EcoSport. Fixed the issue. No issues with warranty or anything. Work was done quickly so I could get to work. More

by gabeperez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Kennedy
Nov 30, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for your review! We are so glad you had a wonderful experience here at Mike Reichenbach Ford Lincoln, and you were able to get to work quickly! Until next time, take care!

November 18, 2020

Well I was 2 nd in line for to be serviced .and still took 1.45 minutes to do a simple oil change .wasn't very happy that it took so long More

by heiden_dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee
Nov 19, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for sharing your honest feedback. We are very sorry that you weren't happy with the long wait. We are glad that we met your expectations otherwise. We will consider your comments so that we can improve our customer experience in the future. We hope to see you again! Take care!

November 18, 2020

Really great experience buying from here. Anjenee Thomas is the BEST!!! She went above and beyond to make sure we were happy. So if you are looking to buy a vehicle I would recommend Mike Reichenbach Ford a More

by My4gems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anjenee Thomas, Al Dock, Joe Owens
Nov 19, 2020 -

Mike Reichenbach Ford Lincoln responded

We are so glad you had a terrific experience here at Mike Reichenbach Ford Lincoln! We are glad to have Anjenee on our team; she is pretty great! We hope you are enjoying your new vehicle, and we hope to see you again soon! Take care!

October 30, 2020

Took my new car in for a recall issue at 8:30 AM and got it back at 4:30 PM. Need I say more? No real reason given for the long delay. Still rate it a good dealership but they do need to communicate bet More

by DLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug was very helpfull. No idea why it took so long however.
Nov 10, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for your feedback; we appreciate knowing how we can improve our customer experience so that we can provide the best service! Until next time, take care!

October 06, 2020

Doug Eckler along with his fellow associates at Mike Reichenbach Ford provided me over-the-top outstanding customer service care (expertise, sense of urgency, friendly genuine courteous concern). My wi More

by btyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Eckler
Oct 07, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for sharing this wonderful testimony with us! We are so glad that we could help you get back on the road so you could get home. We always strive to give every customer this same type of experience. Safe travels on your way back home!

October 04, 2020

Your dealership us a grate place to by a car and I would recommend your dealership to anyone and the staff was grate I'll be back again and thank again More

by patrickwhitehair52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Eckler is a grate part of your team, Joe Owens, Steven "Tic" Collins
Oct 05, 2020 -

Mike Reichenbach Ford Lincoln responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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