Mike Shaw Subaru
Thornton, CO
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I worked mainly with Cliff, the sales guy, and to some extent, Greg, and both were fun and easy to work with. The whole process was completed in one afternoon. I checked out the car I wanted at lunch, a extent, Greg, and both were fun and easy to work with. The whole process was completed in one afternoon. I checked out the car I wanted at lunch, and I was the proud owner of it by 6 pm. Also, working with Steve, the finance guy, was easy because of his knowledge and experience. More
Did not have an appointment. Kathy fit me in with no problem at all to me or her staff. She had the mech. look at it right away and said the problem would be fixed within an hour. 45 min. later I was problem at all to me or her staff. She had the mech. look at it right away and said the problem would be fixed within an hour. 45 min. later I was leaving the shop. Kathy was very friendly and professional. Good work! More
I was skeptical to negotiate for a new car on line, but Peter made the "conversation" pleasurable. I wasn't rushed, he didn't push or call me every day; but rather connected with me at all the right times Peter made the "conversation" pleasurable. I wasn't rushed, he didn't push or call me every day; but rather connected with me at all the right times. He responded to exactly what I asked for, and always responded in a timely manner. The time spent at the dealership was minimual since we did all the pre-work ahead of time. Peter even had all the options put on so I only had to make one trip to the dealership. My Subaru Legacy is the perfect car, and the experience was indeed a pleasure. More
The customer service was excellent and the staff friendly. Gunnar even went so far as to call me during the service to update me that the price for parts was going to be lower than projected. It mad friendly. Gunnar even went so far as to call me during the service to update me that the price for parts was going to be lower than projected. It made my night to know I would be saving about $100! I fully intend to bring any further service needs to Mike Shaw Subaru. More
Rich Osner was an exceptional salesperson.. I received excellent services beyong your survey of Great. Exceptional on all respects to the dealership from working with Rich to the finance department (he w excellent services beyong your survey of Great. Exceptional on all respects to the dealership from working with Rich to the finance department (he was also exceptional the experience left me feeling I had purchased the right car, under the right circumstances. I will recommend this team to all my contacts... and the car is fabulous... took my first trip this weekend and it met all my expectations. Kudos to the staff at Mike Shaw's. More
Every one from the man who sold me the car to especially Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tec Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tech (Noodles) test drive with me due to a noise problem. Of course the noise did not happen but he came back into the waiting area about 15 -20 minutes later to tell me what the noise might be (based on my discription)and to come back in and ask for him if it continued. What this said to me was that he was still trouble shooting in his mind even though he was on to someone elses car. I have continued to recommend your dealership to people even if they don't live on this side of town. I lived in Littleton when I purchased my car from this dealership. Thanks for a great job!! More
I consistently enjoy using this dealership. The employees are friendly and while I never enjoy spending money for service I think that their prices are good and the service work that they do is exc employees are friendly and while I never enjoy spending money for service I think that their prices are good and the service work that they do is excellent. Twice in the past year their service department pointed out a few things I needed done as regular service that I had overlooked. For example on this last visit Gunnar mentioned that the cabin air filter should be changed. Turns out it was filthy and just a simple thing like that made the air flow much better in the cabin. More
Great dealership. Always helpful. Good service work. Great dealership. Always helpful. Good service work. As often as not they will point out some useful information to me. An example of this was on Great dealership. Always helpful. Good service work. As often as not they will point out some useful information to me. An example of this was on the last visit when Gunnar pointed out that my cabin air filter might need changing. It had never been changed because no other dealership had thought to ask I guess. Anyway the filter turned out to be filthy and the new filter allowed the cabin air flow to be much better. Always enjoy this dealership. More
We have bought a vehicle from Mike Shaw Subaru several times. The latest experience we had was, as usual, a very good buying experience. The sales staff is friendly, professional and very knowledgeable times. The latest experience we had was, as usual, a very good buying experience. The sales staff is friendly, professional and very knowledgeable about their products. The paperwork was handled quickly and painlessly. We are very loyal Mike Shaw Subaru customers and we will buy from this dealership again. We have also recommended to friends and relatives to go to Mike Shaw Subaru for a vehicle. We sent our daughter to buy a vehicle from them - she did and she had the same great experience. More
I worked with Kathy in the Service area. She was friendly, funny and helpful. She made me feel like she really cared about me and the service to my car. I just moved here from Nebraska and felt ve friendly, funny and helpful. She made me feel like she really cared about me and the service to my car. I just moved here from Nebraska and felt very comfortable with her and the dealership. I will most definitely return. More