Mike Shaw Subaru
Thornton, CO
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Purchased a new Legacy Everyone knew what to do, and did it. We received a fair price for a new Legacy. Greg has been very helpful. I am a person of a few words, but will Everyone knew what to do, and did it. We received a fair price for a new Legacy. Greg has been very helpful. I am a person of a few words, but will try to get 25 words out of this. When I need a new car, I will return to Mike Shaw Subaru for a new one. Thank you. Keep up the good work! More
excellent customer service. I worked directly with Brian Swedhin, he provided excellent customer service. He made the process of buying my new car a pleasure. He was there every I worked directly with Brian Swedhin, he provided excellent customer service. He made the process of buying my new car a pleasure. He was there every step of the way, moving the process along in a timely manner,which I greatly appreciated. He listened to my needs and delivered everything I wanted without a long drawn out hassel. I got my perfect car and I am so happy. Thank you Brian. More
Best Ever Car Buying Experience! If you're in the market for a new Subaru, Mike Shaw is the place to buy it! I desperately needed a new car but was on a limited budget with my heart s If you're in the market for a new Subaru, Mike Shaw is the place to buy it! I desperately needed a new car but was on a limited budget with my heart set on a Forester. Cliff Swaim patiently worked with me and got me into exactly the car I wanted at the payment I needed. In fact, the deal was so good that I was able to add a 24-month service plan without significantly increasing my monthly payment. It is such a relief to know I now have a reliable car without blowing my budget out of the water. More
Regular scheduled maintenance Thumbs up to Mike Shaw Subaru for always keeping my car in running order. Subaru is a very dependable car and I always look up to the service departme Thumbs up to Mike Shaw Subaru for always keeping my car in running order. Subaru is a very dependable car and I always look up to the service department to keep my car in order. Excelent customer service and great people to work with. More
My car needed TLC I called to set up an appointment and spoke with Stephanie. What an all star! Very polite, very helpful and listened to the issues I was having with m I called to set up an appointment and spoke with Stephanie. What an all star! Very polite, very helpful and listened to the issues I was having with my car and she got me in right away. Very thankful! More
thanks :) I have been searching for my new Subaru the young lady I spoke to was extremely helpful giving me all the information needed to make my decision to bu I have been searching for my new Subaru the young lady I spoke to was extremely helpful giving me all the information needed to make my decision to buy my new car from Mike Shaw extremely professional thanks More
Helpful Stephanie Stephanie was very helpful with my questions about the repair for the airbag recall. She gave me a time estimate and explained the way she arrived at Stephanie was very helpful with my questions about the repair for the airbag recall. She gave me a time estimate and explained the way she arrived at it and gave me new information about the influence of humidity on the defect. She also helped me find resources that could tell me if my previously owned car had come from a stat with higher humidity. More
Continued excellent service My Subaru Outback is nearly 3 years old now and I LOVE it! This is the first time we have purchased the dealer maintenace package and I'm so glad we d My Subaru Outback is nearly 3 years old now and I LOVE it! This is the first time we have purchased the dealer maintenace package and I'm so glad we did. Today's cars are so much more complicated than the ones we used to drive (we are in our 70s). My most recent visit was for the 37000 mile routine service, the last one on my 3 year plan. I was thrilled to see every item checked green - not one problem. But the nice thing is there was no pressure from the staff (Dustin and Stephanie) to try to upsell any unnecessary product or service. Seems like when we go to some generic service companies they always find something else that needs to be done other than what we came in for. I love the friendly, considerate, non-pressure service I receive when I take my Outback to Mike Shaw service center. I will be continuing to bring it in even though my maintenance plan has expired and I will be paying out of pocket. More
Just out to make a sale I recently bought a brand new car from this dealership. Customer service is not their top priority. Once they make a sale, they no longer care about y I recently bought a brand new car from this dealership. Customer service is not their top priority. Once they make a sale, they no longer care about you. I had my windows tinted at the dealership, and the tint job came back full of bubbles. I asked them to fix it and when I got my car back the second time, the job was still not done well. At this point they refused to do any further work. At first they tried to put the blame on me. When I proved them wrong, they implied that I was being too picky. When I spend thousands of dollars on a brand new car, I expect quality work and good service. With several other Subaru dealerships in the area, I would recommend checking out the other ones first. More
Positive shopping experience Following my initial conversation with Shane, Alexandra reached out and explained the next steps in the process to ensure we understood what to expect Following my initial conversation with Shane, Alexandra reached out and explained the next steps in the process to ensure we understood what to expect and from whom. She was very proactive, helpful and professional. More