Mike Shaw Toyota

My first major encounter with Mike Shaw Toyota dealt with my 2003 Toyota Tacoma and the dreaded 100,000 maintenance mile marker! I went the whole nine yards and purchased a new timing belt, drive belts, wat my 2003 Toyota Tacoma and the dreaded 100,000 maintenance mile marker! I went the whole nine yards and purchased a new timing belt, drive belts, water pump, transmission fluid flush, differential fluid change, coolant flush, and an oil change – all for under $1000 including tax! In addition, I received a free “loaner” vehicle to use and still attend work and be productive! How does this compare to the other local Toyota dealer (Champion Toyota)? Well, I still have the quote for the exact maintenance items above, and the total was between 1400-1500 bucks– what a rip off Champion Toyota of Corpus Christi is (at least the service department!!). Also, forgot to mention that they do NOT participate in the loaner car program – but I could have received a free ride to the mall (priorities are all wrong if you ask me!). Here comes the worst part, I took the vehicle maintenance quote from Mike Shaw Toyota over to Champion Toyota of Corpus (since I reside right off of Ennis Joslin Road – approximately 0.5 miles from Champion) and asked if they could match the maintenance total provided in order to keep from traveling all the way to Mike Shaw (approximately 52 miles away round trip). Well what a surprise, they do NOT do that either! Not sure how the other Champion affiliates deal with customers, but my guess is it has to be better than this. All of my future business, as well as recommendations will be directed towards Mike Shaw Toyota – great job Guys! And thanks for the help Art A.! My second encounter with Mike Shaw Toyota dealt with the purchase of a used 2006 Ford Expedition, which was a spur of the moment necessity. Literally - my family planned on traveling with 6 passengers, not the smallest body styles to say the least; plus one dog, and of course personal belongings from South Texas all the way to Northeast Texas - approximately a 10 hour drive for them - in our former 2002 4Runner (and they were scheduled to leave later the same afternoon). As you can see, this scenario spelled disaster from the beginning. In addition, the 4Runner was NO where near tip top condition - in fact we ended up losing around $3300 on the trade-in. Now, I informed Mr. Jason Rylance of the "situation" and what vehicle type I had hoped to purchase (at least 6 passenger, reliable, low mileage vehicle – and of course at a reasonable price). Typically, it is impossible to find a reliable used vehicle for a descent price (not aggressively marked up). However, I believe I happen to be in the right place at the right time. Jason was super helpful, and at no time did he try the aggressive used car salesman approach, he simply understood our situation and tried to accommodate it as best he could. Now, after the vehicle was chosen and all preliminary numbers were reviewed and agreed upon - it was time to visit the dreaded finance manager (or so I thought). I am 28 years old, and have purchased 4-Tacomas, 1-4Runner, and 2-other American made vehicles; the point is I have been through this process before, and I have never dealt with a “finance guy” as professional, understanding, and willing to do everything within his limits to make this process smooth and still ensure that I received the best deal possible as Mr. Bill Maloy. The overall experience was smooth, and the best part is that my mother, sisters, and myself left Mike Shaw that day with a sense of fulfillment. I really felt like we came to the right place, and in the end we both benefited from the purchase. Thanks again Mike Shaw! More

I was in the market for another car and Mike Shaw Toyota was the first dealership I went to. I'm a no nonsense kinda bloke and I don't play well with others so it was really great when William showed me ca was the first dealership I went to. I'm a no nonsense kinda bloke and I don't play well with others so it was really great when William showed me cars in my price range without being pushy, which I hate. After about the 5th car William showed me the perfect one to fit my needs, with the perfect deal to match. The staff was friendly and the supervisors were cool too. Over all it was a really great experience. I will definately be going back when I decide to get another vehicle. More

My son visited the dealership and selected a 2008 Toyota Tacoma 4X4 SR5. We returned to the dealership to make the purchase. It was very a very efficient transaction. The saleswoman was very pleasant and Tacoma 4X4 SR5. We returned to the dealership to make the purchase. It was very a very efficient transaction. The saleswoman was very pleasant and helpful. I do not enjoy the process of purchasing a vehicle, but this experience may have changed my mind. Good experience, I'll happily refer my family and friends to this dealership. More

I have been to many car dealers in my life and have always tried to avoid any sales people because I don't like the way they try to push vehicles off on you. I have never had such a pleasant experience always tried to avoid any sales people because I don't like the way they try to push vehicles off on you. I have never had such a pleasant experience and one that went so smooth as the one I had with you all. Jason, Valerie and even the managers were so so kind to the point that I really enjoyed being there, I almost didn't want to leave. I ended up buying one of your Texas Edition Toyota Tundra Trucks which my wife and I just love and enjoy very much. Jason and Valerie were fantastic to talk to and deal with. My wife had been talking to Valerie for months prior to us visiting your facilities and she had been so kind and so helpful to my wife and for that reason we decided to visit your dealership and we are glad we did. Jason on the other hand was so helpful and very pleasant to talk to and deal with, he was so patient and willing to stay late at night just to help us in closing out our contract and for that we are so thankful to him. My wife and I are recommending all of our friends and family to you in the future. It would be nice if the atmosphere that exists at your dealership could rub of to all of the other Toyota dealerships. I don't know who is responsible for creating such a pleasant environment as the one you all have, but I take my hat off to him/or her. Once again, my wife Lillie and I (Victor Vargas) want to thank you so much for making the purchase of our vehicle such an enjoyable and pleasant memory. You all are fantastic. Sincerely, Victor and Lillie Vargas More

Brett Graham did an excellent job making me feel comfortable and found me the right vehicle. He was very patience and eager to help me get the Rav4 that fit my needs and budget. Once we found the comfortable and found me the right vehicle. He was very patience and eager to help me get the Rav4 that fit my needs and budget. Once we found the right one, he also helped get to the right price and delivered everything that was promised from the beginning. It was a great experience and would recommend my family and friends to visit with Brett. He was a wonderful salesman, very friendly and went beyond what was expected. Mike Shaw has a great salesman in Brett Graham and it has been an honor to meet/work with him during my latest purchase. More

I am in the RV business and was having trouble towing RV's with my half ton Dodge truck, I spoke with Rick Garza in sales I was looking for a 3/4 ton upgrade to tow with and he recomended I look at a Toy RV's with my half ton Dodge truck, I spoke with Rick Garza in sales I was looking for a 3/4 ton upgrade to tow with and he recomended I look at a Toyota Tundra with a tow package. I could not be more pleased after purchasing a 2007 Tundra it tows like a dream it is exactly what I wanted and still in a half ton truck. I would recomend anyone looking to tow to try out the Tundra and the friendly helpful people at Mike Shaw Toyota especially Rick Garza and Ed Medina......great people now friends of mine, my son liked my Tundra so much he went and purchased one also from Rick Garza and Mike Shaw Toyota. More

This was our third purchase from Mike Shaw Toyota. That in itself should tell you what I think of that dealership, otherwise I would not have been back. The whole staff was very friendly and courteous. Ric in itself should tell you what I think of that dealership, otherwise I would not have been back. The whole staff was very friendly and courteous. Rick Garza had spent about a month working with us to get the right vehicle we wanted. I have had dealings with their service department as well. I have always received excellent service from them. They go the extra mile to make sure their customers are happy and satisfied. I will be purchasing all my future vehicles from MIKE SHAW TOYOTA. More

My husband and I weren't actively looking to buy a new car just yet. We had gone to Mike Shaw mainly to see what our options were. Brett was so easy to talk to, and was willing to listen to our needs. car just yet. We had gone to Mike Shaw mainly to see what our options were. Brett was so easy to talk to, and was willing to listen to our needs. We are on a strict budget and he was also able to get our payments where we needed them to be. We never felt pushed into our car or our payments. We left without one feeling one bit of buyer's remorse. Brett was just the first person we met at this dealership. All of the other people we worked with were just as kind to us. We hate buying vehicles, but our experience with them made our attitude about car shopping change tremendously. More

Took vehicle in to have timing belt replaced. Not done correctly and valves were damaged. Engine and transmission had to come out and they didn't even bother to change oil. Car doesn't idle right. (I will correctly and valves were damaged. Engine and transmission had to come out and they didn't even bother to change oil. Car doesn't idle right. (I will have someone else look at it, not them) One or two day repair wound up taking over a month. AVOID!!!! More

i was needing my car serviced for an oil change, and a friend recommended Mike Shaw Toyota Dealership. I had always believed in servicing my vehicle at the dealership of which I had purchased my vehicles friend recommended Mike Shaw Toyota Dealership. I had always believed in servicing my vehicle at the dealership of which I had purchased my vehicles, until I had the opportunity to experience for myself the quality of service I received. Not only did I get an oil change, my car was inspected from end to end, washed squeaky clean, and in record timing. I didn't even recognize it to be my vehicle. Lets just say that I was expecting the same quality of service I was accustomed to, and because of the impressive outcome I highly recommend this dealership's service department. More