Milledgeville Chrysler Dodge Jeep Ram
Milledgeville, GA
Filter Reviews By Type
Showing 193 reviews
Update: still do not have my truck back. It’s been there since January 4, 2023. That is after I waited 3 weeks for a service appointment. MAKE SURE AND READ YOUR WARRANTY. They will charge It’s been there since January 4, 2023. That is after I waited 3 weeks for a service appointment. MAKE SURE AND READ YOUR WARRANTY. They will charge you for things that are covered. That part about a rental car or loaner car is a joke. According to my warranty I am supposed to get a rental. Did I Get one? NO. Do not believe or trust anything 5 Star tells you. BUYER or OWNER BEWARE!!!! More
Beware, worst customer service ever! Had my truck for 2 weeks. Supposed to have a lifetime warranty. Giving us nothing but a hard time. Finally called the warranty people directly. They Had my truck for 2 weeks. Supposed to have a lifetime warranty. Giving us nothing but a hard time. Finally called the warranty people directly. They informed us we were covered and they were waiting on the dealer. Not the first bad experience. We have had a bad experience every visit . Avoid this dealership at all cost. More
Johnathan and Kevin were the BEST! Highly recommend them to serve your vehicle needs. They went above and beyond to assist me. Highly recommend them to serve your vehicle needs. They went above and beyond to assist me. More
The experience was horrible. I took both of my Dodge vehicles on for a recall on certain parts. Upon receiving my first vehicle back, they had broken my key fob and when I called I took both of my Dodge vehicles on for a recall on certain parts. Upon receiving my first vehicle back, they had broken my key fob and when I called and asked them about it and getting it replaced David brushed it off like it was nothing and told me I would have to pay for something he broke and did t let me speak to a manager. My second vehicle sat there for 4 days and he kept changing the day without any updates as to when it would be done or why it was taking so long. When asking David questions he would get quiet on the phone and not even respond to emails. This was the worst experience I have had and I was thinking about getting a new Dodge Durango from here but not now. I will travel to get a better experience and treatment that what I received and I let my friends and family know not to buy or bring their vehicles here. More
Tray Ward was my salesman and made this deal happen the entire team was on spot with working this deal. Entire staff were helpful and friendly would recommend y'all to everyone entire team was on spot with working this deal. Entire staff were helpful and friendly would recommend y'all to everyone More
HALEY STAFFORD WAS AWESOME, DID EVERYTHING SHE SAID SHE WOULD, IF NOT MORE, THE ENTIRE STAFF STAYED LATE AS I DROVE 2HRS BECAUSE OF THE DEAL THEY GAVE ME, IT WAS 2HRS PAST CLOSING ON A MONDAY AND THE UP M WOULD, IF NOT MORE, THE ENTIRE STAFF STAYED LATE AS I DROVE 2HRS BECAUSE OF THE DEAL THEY GAVE ME, IT WAS 2HRS PAST CLOSING ON A MONDAY AND THE UP MOST RESPECT FOR EVERYONE THERE FROM WELCOMING AS SOON AS I WALKED IN TO TAKING MY PIC WITH MY NEW JEEP, THEY MAKE YOU FEEL LIKE FAMILY AND I HIGHLY RECOMMEND THIS DEALERSHIP!! I WILL RETURN TO BUY MY FUTURE VEHICLES FROM THEM HANDS DOWN! HALEY YOUR THE BEST AND HAVE A CUSTOMER FOR LIFE !! THANKS STAFF FOR THE OPPORTUNITY AND THE AMAZING DEAL TO JUST MAKE IT BITTER SWEET FROM START TO FINISH!!! IF YOUR IN THE MARKET FOR NEW OR USED TRUST ME THEY WILL MAKE IT WORK FOR YOU NOT THEM!! More
The service department gives at best, poor communication. After almost 4 months of haggling with a bumper to bumper lifetime warranty, we lost. Then they offered money to put in a new engine so we could use After almost 4 months of haggling with a bumper to bumper lifetime warranty, we lost. Then they offered money to put in a new engine so we could use it around town. Took our buyout check from Chrysler to get the new engine and had to bring it back twice in the first week. IT NEVER worked and no one from that dealership called...we lost out on the money we gave them to fix it. Get a second opinion first. More