Sales staff was excellent. The initial greeting and walk through was professional. I knew what I was looking for, not much work on their part required, but every question posed was answered, even if it required some research.
Purchased my first truck 30 yrs ago from the owner when he had his business in St. Cloud.
Bought a used truck - as is - (remember this note) - had crawled through, under/around the truck. All mechanical items appeared solid and good. New tires, brakes and rotors had been installed by dealer.
Few surprises - blower motor failed after 1 week (easy fix - resistor)
- Over Drive button did not work (missed that one) - but a little effort and was able to replace failed wire
- Real "Gotcha's 1" - Truck had less then 1/4 fuel when purchased - after purchasing truck and filling tank, I discovered it had a leak. Truck was dry on initial inspection. This I could fix - required dropping the tank though to get at the problem.
- Real "Gotcha's 2" - Transmission fluid drip noticed after driving for 1 week. This appears to be part of known bolt problem with the Allison tranny - will fix in the spring - drip is far from excessive - just there.
Remember - bought "as is" but appears to be some dishonesty in presentation - all seemed nice and dry when I inspected the undercarriage and such.
Overall, Miller still has some good efforts toward providing a good purchase - I still think the two folks I worked with in Sales were in exceptional. Mechanically the vehicle has been a solid work-horse performer for the past, several months.
I would fire - completely replace - the vehicle preparation team - what a bunch of slobs. Loose paper, dirt, glasses, pens, coins, food items found under the seats. And then they sprayed everything with this fine oil (think - armor-all-type-oil) on both the engine compartment and hard surfaces in the interior - took hours to clean the interior - Slobs!! This vehicle was suppose have been "prepped" twice - once for the Sales lot and once for pickup after purchase. A simple running of a vacuum under the seats would have gathered most trash - a lot of folks looking for work - I am sure Miller could find solid replacements.