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MINI of St Louis - Service Center

Maplewood, MO

5.0
739 Reviews

739 Reviews of MINI of St Louis - Service Center

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April 17, 2024

MINI of STL has the best dealer service and i’ve owned 3, one new, 2 previously owned. New is great but when they go over a 13 year old used vehicle and tell you its a gem, you build confidence in the brand More

by fosh2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Wester, parts
April 14, 2024

Love this dealership! Whether I am buying a new vehicle or getting service, I always get top notch customer service. The dealership is clean and inviting, so I don't min More

by Grif5384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Pleasant experience while waiting for my car to be serviced. Like the video of car while being inspected More

by Cbecker630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Clean, efficient, nice work area while waiting for your car, good music, services team is engaging and attentive. More

by Kim Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

It has been one year since I purchased my mini here, both the purchase experience and the maintenance service are great! More

by yzuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy to see you back for your service and enjoying the many perks of owning a MINI:)

March 14, 2024

Always professional, kind and courteous anytime I’ve visited their establishment. Would recommend anyone needing service for their Mini to come here. More

by StarlightBlueMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the nice review and recommendation regarding your recent MINI Service visit!

March 07, 2024

Excellent, & friendly customer service department and staff. I am always confident in their workmanship and expertise. My go-to experts for my mini cooper needs. I truly appreciate their highly detailed More

by GZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the kind words regarding your recent service visit and high recommendation, it really means the world to us! Have a great day:)

February 17, 2024

I had a minor cosmetic repair and found everyone to be most attentive and kind from start to finish. I know I made the right choice purchasing from Mini if St Louis. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

That's great, MIMI! We are here when you need us and thank you for coming to MINI of St. Louis:)

February 16, 2024

Very efficient service center. The center kept me informed of the status of my car by texting updates. More

by Daphkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the great service review! We appreciate hearing if customers enjoy the texting and video reports from our service department. Have a great day!

February 16, 2024

Mini service is efficient, pleasant and trustworthy. It is always a good experience. Confortable waiting area. More

by Bonsaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

MINI of St Louis responded

Thank you for the nice review!

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