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Miracle Motor Mart East

Columbus, OH

Overview
Reviews
4.2
314 Reviews
Call Dealership (614) 382-0618
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5100 East Main St.

Columbus, OH

43213

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buying experience price car service transmission

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Showing 314 reviews

February 03, 2024

Definitely had a wonderful experience Ray and RC definitely we a blessing along with all the other staff... Very helpful and genuine 💜🕊️✝️👑😇 More

by Blessed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray💜🕊???👑😇, Jerry Knapper Jr., Rodney Cook, Dameon Greathouse
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Helpful
January 20, 2024

Fue un placer haber coincidido con Mike Salgado, nos apoyo en todo 10/10, excelente trato y nos explico sobre cada una de las propuestas que nos mostraron.... Realmente un buen lugar para adquirir un ve More

by nelsoncristobal470
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Salgado
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Helpful
September 14, 2023

Mike Delgado is the ABSOLUTE Worst! !!! This subpar sales person ran mycredit without my permission after i expressly asked if it needed to be run again!!!! HE LIED TO ME LIAR also tried More

by msdixongadson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
mike delgado
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Helpful
November 01, 2022

I instantly felt a welcomed soon as I walked through the door. Rodney was very patient with me with one of the hardest descions I had to make. He is definitely an asset to the company. Thank you so much Ro More

by Mariaalexis115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cook
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Helpful
October 26, 2022

Rodney was Great at finding best choice of car for my situation. Definitely would recommend him as being the guy to go to for questions and concerns. More

by Happyw/myNewBuick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Cook
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Helpful
September 09, 2022

I had a car repair and oil change. The repair and oil change was done and a great price. Thank you so much Christian Knapper. More

by stephanienewton944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Knapper
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Sep 09, 2022 -

stephanienewton944 responded

I had a car repair and oil change. The repair and oil change was done and a great price. Thank you so much Christian Knapper.

Helpful
September 09, 2022

We had the best experience at Miracle Motor Mart. The staff was very helpful and professional. No pressure sales and it had a real family feel! I highly recommend Miracle Motor Mart to everyone! More

by L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Knapper, Rodney Cook, Tony Jackson, Dameon Greathouse
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Helpful
August 03, 2022

My grand-daughter has purchased several cars with this dealership. Working with Jerry the finance manager and Kyle the part owner has been a pleasure and they are both very helpful in assisting with your More

by baj4363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dameon Greathouse
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Helpful 1
July 27, 2022

Sells crap cars and when something goes wrong under the warranty they refuse to fix it because supposedly they can verify it.. also they believe a new battery will fix a Transmission.. Please do not buy yo More

by ashley.m.miller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean, Allen, Walt
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Jul 29, 2022 -

Miracle Motor Mart East responded

We sold the customer a vehicle on February 9, 2019 and the car had 45,893 miles at the time of sale. The vehicle now has 92,511 miles and this is the first time we’ve been notified of any mechanical issues on the vehicle since it was purchased three and a half years ago. We called the warranty company who sent a third party inspection company to come out and look at the vehicle in an effort to duplicate the customer's concern on their transmission. However, after an hour and a half of test driving the vehicle, they couldn’t find any issue with the transmission. We offered to go on a road test with the customer so they could show us what they were experiencing with the vehicle and they refused. In addition, we told the customer that we would even have one of our employees drive the car to a local Nissan dealer so they could try and find the problem and we would pay the Nissan dealer for their time to diagnose the car and the customer refused.

Jul 29, 2022 -

Miracle Motor Mart East responded

We are more than willing to help out and assist with getting the car fixed; however, the warranty company or a local dealer will need to duplicate the issue to ensure that the repairs are done correctly and the problem has been fixed.

Jul 29, 2022 -

ashley.m.miller responded

One of the mechanics left a message saying that it was the transmission so obviously it acted up for them. Also we had the car at nissan originally and were told that the warranty would only cover it at dealership so if taken back to nissan we would be out the cost of the transmission. If these were true mechanics the would be able to diagnose just like the other 3 mechanics we took it to and each told us the warranty company would only cover if at dealership. Also we called thr warrenty company ourselves and were told that Allen the mechanic said that there was nothing wrong with the car when they showed up.

Jul 29, 2022 -

ashley.m.miller responded

Once again they also said that the battery was the problem and had my mother spend 200 on a battery and when asked for the old battery so we could take it to diagnose we were told that they no longer had the old battery. As far as driving the car with the dealer, my mother was already out a car since mid June due to it being at the dealing and has been having to get rides to and from work. And as far as driving in the car with said mechanic some people have to work for a living and cant just take days off whenever they feel like it. And only said things were mentioned after the. ad review was placed because dealer was unhappy about bad review .

Aug 06, 2022 -

Miracle Motor Mart East responded

The warranty company or the Nissan dealer will not fix the transmission without them being able to duplicate the drivability issue. This sporadic problem and not being consistent is the same reason that the customer is still driving their vehicle. As previously mentioned, we've offered to to pay for the diagnosis at a Nissan dealer of the customer's choice and even trade them out of their vehicle while giving them employee pricing on their purchase of another car.

Aug 06, 2022 -

ashley.m.miller responded

The Car is currently not being driven. And we were told thay the dealership os unsure if it is even safe to drive hen asked.

Helpful
May 26, 2022

Been buying from these guys for over 20 years. Most honest and reputable use car Dealership around More

by Pjdandrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricio Salgado, Tony Jackson
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