Mirak Chevrolet Hyundai

Great customer service when above and beyond to make sure I was satisfied with the work that was done I was satisfied with the work that was done More

Mirak Chevrolet placed an ad for a 2024 Traverse Limited LT on their website. After going in ready to lease, I was informed that the ad was placed in error and was meant for an LS. They told me the price wa LT on their website. After going in ready to lease, I was informed that the ad was placed in error and was meant for an LS. They told me the price was actually over $200 higher than what was advertised. Chuck and Doug were nice and pleasant to work with, so I get the feeling that the issue is with management, as they were completely unwilling to negotiate on the price. My experience was very frustrating as I thought I could finalize a deal, but instead was lured in by false advertising. More

Good people here. Clean venue, and my salesman was really knowledgeable. I feel that I got good value for the $$. Clean venue, and my salesman was really knowledgeable. I feel that I got good value for the $$. More

Great experience! Went to a lot of dealerships and decided to buy here because everyone was so nice and worked with me. Sammy in finance and Jim in sales were both ama Went to a lot of dealerships and decided to buy here because everyone was so nice and worked with me. Sammy in finance and Jim in sales were both amazing and went above and beyond to make sure everything went smoothly and that I was comfortable during the buying process. I will definitely be sending everyone here! More

I bought a NEW 2023 Genesis GV70. They claimed that the warranty and Valet Service was the best. I was not educated about the features on my new car when I picked it up. He spent 5 They claimed that the warranty and Valet Service was the best. I was not educated about the features on my new car when I picked it up. He spent 5 minutes with me. He told me that his day was busy and that he could not spend time with me and to come back another day. As for the service…it is pathetic. I was told the first available service date for my new Genesis GV70 is March 2024!!! I will never buy a car from MIrak again and I would never buy another new Genesis. Very very disappointing. Shameful Sales and Service! I thought I was buying a quality car….I contacted Genesis Corporate to explain my situation and this is day 18 and no call back, no email, no response. When I expressed my concerns over the phone with Genesis Corporate, they explained that the dealerships are all independently owned and that they had no control over what happens. I will trade this car in at the Lexus dealership near me. I had a Lexus previously and it was excellent. The service was the best at Lexus. Buyer beware with Mirak and the Genesis. More

I had a very good experience purchasing my 2022 Honda Ridgeline from Mirak. They gave me a fair price for my trade-in and did all the negotiating over txt messages. I worked with Jody and OShane on the Ridgeline from Mirak. They gave me a fair price for my trade-in and did all the negotiating over txt messages. I worked with Jody and OShane on the sales team. I did all my research and knew the value of my trade and what the car value was I was purchasing. I didn't have to deal with the back and forth between the sales person and the sales manager in the dealership. Which is the worst part of purchasing a new vehicle. It was quick and it was easy. The way car buying should be. The business manager Sonny worked with me to get the financing I requested and drove the truck home that day. Went back 2 days later to get my registration and inspection sticker. More

They had inventory but salesperson was somewhat neurotic. He sadly had no real people skills and wanted to make sure everything I did fit into his schedule. The vehicle was delivered dirty and the salesman He sadly had no real people skills and wanted to make sure everything I did fit into his schedule. The vehicle was delivered dirty and the salesman did the delivery agitated. He had me drive the car to the back of the facility where he got a bottle of cleaner to remove the bird dirt on the car.. I just wanted to leave and dropped him off. For some strange reason he removed the screen protector from the display. I asked him to order me a replacement and never heard back from him, except for the annoying automated emails they send. I would never recommend or consider Mirak again. More

I recently had an extremely disappointing encounter with the Finance Manager at Mirak Hyundai. As a loyal customer of Mirak Hyundai, I had always expected professional and helpful service. However, my recen the Finance Manager at Mirak Hyundai. As a loyal customer of Mirak Hyundai, I had always expected professional and helpful service. However, my recent experience with the Finance Manager shattered those expectations and left me feeling frustrated and undervalued. The issues began when I reached out to schedule an appointment to buy out my car. Despite my attempts to contact the Finance Department through emails and phone calls, I received no response. It was incredibly frustrating to be met with complete silence, as I was eager to finalize the purchase and expected timely assistance. In light of the lack of response, I decided to visit the dealership in person to address the matter directly. I explained my concerns about the Finance Department's unresponsiveness. Instead of displaying empathy or attempting to rectify the situation, the Finance Manager callously responded by saying, "You can go anywhere else if you have complaints." This dismissive and unhelpful attitude was both surprising and disheartening. What disappointed me the most was the stark contrast in treatment between the initial car purchasing process and the subsequent need for assistance. During the car purchase, the sales team was attentive, prompt, and eager to help. However, the Finance Manager's lack of professionalism and indifference towards customer concerns demonstrated a significant disconnect within the dealership. As a customer, I expected consistent and respectful treatment throughout my entire experience with Mirak Hyundai. Regrettably, the Finance Manager's actions failed to meet these expectations. The Finance Department's disregard for promptly responding to customer inquiries and the Finance Manager's dismissive behavior towards my concerns conveyed a lack of appreciation for customer loyalty and satisfaction. In conclusion, my encounter with the Finance Manager at Mirak Hyundai was profoundly disappointing. Their unresponsiveness and dismissive attitude left me feeling disheartened and undervalued as a customer. Based on this experience, I cannot recommend relying on the Finance Department at Mirak Hyundai for satisfactory assistance or support. More

I would not buy a car from Mirak ever again. Oscar is a nice sales associate and not pushing at all. I even feel bad that he has to put up with all my demands and questions. He’s the reason w Oscar is a nice sales associate and not pushing at all. I even feel bad that he has to put up with all my demands and questions. He’s the reason why this review is 2 stars instead of 1. However, the sales manager is not as friendly nor helpful. I felt like a beggar buying a car from him. The worst part is how inefficient and ineffective the communication at Mirak is. It is extremely hard to reach any of the salesperson to assist with my issues. Even when I have bought a car I couldn’t get to anyone to know when I can pick it up. It is extremely upsetting when you already paid the car in full but can’t pick it up. Finally, all the replies to bad reviews on here seems automated, exactly the same answer every single time. It shows that they make no effort to improve their quality at all. I do not recommend this dealership at all. If I could void the contract I would and go to another dealer. Update: they don’t seem to know how to say sorry. I was extremely mad but at least I knew to say thank you. In exchange all I got was excuses. More

We found this dealership convince for our needs in looking for a car very helpful. looking for a car very helpful. More