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Mohawk Honda - Service Center

Scotia, NY

4.8
403 Reviews

403 Reviews of Mohawk Honda - Service Center

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March 25, 2024

Great customer satisfaction doesn't stop with a good sales process in fact I think it starts after the sale closes. That's the case with Mohawk Honda. I bought a car 3 years ago and recently list the More

by amyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Deltry
December 12, 2023

Always striving for customer satisfaction and follow up on any services performed at their dealership. Impressive! More

by dbbblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Mohawk Honda responded

Thank you so much for the kind words and thoughtful review! Our team is proud to go out of their way to please you!

December 03, 2023

Labor was overcharged 30% to front break service in Oct 4,2023 compared to another two local same level dealer shops, Lia Honda and Keeler Honda. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Eid
Dec 04, 2023 -

Mohawk Honda responded

Thank you for the feedback. We apologize for any inconvenience you experienced during your visit, and we hope that we can make it up to you! Our Service Manager, Mike Healy, will be reaching out to you soon for any further concerns!

October 31, 2023

For years my parents have raved about Mohawk Honda’s Service Center, however as a Mazda owner I was hesitant to bring my vehicle to a place that services mainly “Hondas.” Yet I was nothing but pleased w More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Mohawk Honda responded

Thank you so much for the kind words and thoughtful recommendation! We hope to see you again soon!.

October 22, 2023

Service experience with an extended warranty claim was excellent. Ashley was thorough, attentive and accommodating throughout a complicated process. More

by jsodano13
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, driver.
Nov 08, 2023 -

Mohawk Honda responded

Thank you for the kind words and thoughtful review! We hope to see you again soon!

July 10, 2023

I have been doing business with Mohawk Honda for 7 years and the quality of the vehicles and service are what keeps me coming back. Recently I thought there was an issue with my car and used the express ser More

by Raymond S Wemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mohawk Honda responded

Raymond, thank you so much for choosing us! We are so happy to have you here and wish you safe travels in your new Honda vehicle!

June 29, 2023

This is my 3rd Honda Civic from Mohawk Honda! ! As I just went in for an oil change and ended up driving home in my new 2023 Civic I couldn't be happier!!! The entire team made it happen FAST!!! More

by Coach300
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Bennice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J..service/ Abby
Jun 29, 2023 -

Mohawk Honda responded

We are so happy to have you here! We hope you are enjoying your new vehicle purchase!!

June 24, 2023

Asley Dobbs went out of her way to assist me. problem was identified, rides arranged to and from. excellent experience!!!! More

by Joanne McGrath
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Joanne McGrath responded

Thank you Ashley!!

June 24, 2023

I needed a new starter for my 2014 Honda crv on June23. Ashley Dobbs was extremely helpful.She arranged rides to and from. She is so thorough. She made my day!!! More

by Joanne McGrath
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mohawk Honda responded

Thank you for the kind words. We are proud to have you as a part of the Mohawk Honda Family!!

June 07, 2023

Service Advisor Ashley Dobbs is amazing! She was so helpful and went out of her way to explain everything. Not only was she personable, she outlined every detail to ensure I left with no que More

by Cassandrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mohawk Honda responded

Cassandra, we are so happy you are here! Thank you for sharing you amazing purchase experience with Ashely here at Mohawk Honda. Wishing you safe travels in your new Subaru.

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