I have been a faithful customer for years, they even know me by name.
It was great until, I took my car in for repairs, picked it up and the windshield was cracked!!! They admitted they it happened in their care, although they claimed that it was "an act of God" and not covered. I contacted, the service manager Winston Long, general manager John Sharp and even the Dealer Principle, Thomas Kuranoff (over both Mini and BMW) and the best they would offer is to split the charges to replace the windshield. I could not believe their LACK OF INTEGRITY!!!! If you break something that belongs to someone else, the less you can do is fix it!!!!
Do not trust Momentum Mini or BMW, they cannot be trusted!! Very disappointed!!!!!