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Montgomeryville Acura
Montgomeryville, PA
120 Reviews
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Showing 120 reviews
April 21, 2021
Purchased my 2nd Acura with Montgomeryville Acura and the entire process was quick and easy. I feel confident that I got a great price and everyone was polite. entire process was quick and easy. I feel confident that I got a great price and everyone was polite. More
by HappyNurse
Employees Worked With
Robert Ashman, Charlie (manager), Garett King
Helpful January 20, 2021
If I could give 0 stars I would. I bought 2 MDX's from them back in 2006. I went to the dealership this past Saturday. I didn't realize until I walked up to the door that it was by appointment only. M them back in 2006. I went to the dealership this past Saturday. I didn't realize until I walked up to the door that it was by appointment only. My wife and I walked in and asked a sales person might be available. We don't live far so we could come back. The sales rep was so annoyed, he walked over to a co-worker and we heard him say "These people are unbelievable." The sad part is were are buying TWO vehicles again. Anyway, we had our choices narrowed down to the MDX or Infiniti QX60 which we currently own two of. Their customer service has slipped dramatically. I would never suggest this dealership to anyone! More
by Brian
Employees Worked With
Jamie Clark
July 27, 2020
Sold a car with damaged paint I purchased a 2020 Acura RDX on 7/3/2020. The initial experience was nice during the sale, but I quickly realized how much of a disaster this dealer I purchased a 2020 Acura RDX on 7/3/2020. The initial experience was nice during the sale, but I quickly realized how much of a disaster this dealer is. They didn't give me all the paperwork from the sale so I spent a week trying to get someone on the phone/via text and eventually had to go to the dealer where they then fabricated the document on the spot. Thought the mess was over until 7/14/2020 when I discovered there was a factory defect in the paint. My normal body shop showed me the defect and how it appeared the dealer had tried to fix it before the sale. Another Acura dealer verified this as well. I have now been trying for 2 weeks just for this dealer to look at the issue and am constantly blown off. Apparently being understanding makes you seem weak, and they just ignore you then. So now it's gotten to the point where I had to file a complaint with the Pennsylvania Attorney General and file a chargeback with my credit card company for the $543.78 defect to this car that was supposed to be brand new without issue. More
by jmharrell
Employees Worked With
Brent
December 29, 2019
I’ve been a Montgomeryville Acura customer for 20 years, purchasing several new vehicles. This was the first used, non-Acura purchase I’ve been a part of and the same great customer service was evident. purchasing several new vehicles. This was the first used, non-Acura purchase I’ve been a part of and the same great customer service was evident. More
by Stumpphi
Employees Worked With
Glenn Richardson, Garrett King
October 29, 2019
Never a big problem with Montgomeryville Acura, but if anything does arise after a service they handle it, no questions asked. The only downside is going back in, but they'll provide a loaner if necessar anything does arise after a service they handle it, no questions asked. The only downside is going back in, but they'll provide a loaner if necessary. More
by Na
Employees Worked With
Peter Zogg - Service Advisor
October 09, 2019
Brian Grimason is very helpful and knowledgable, the service work at this dealership is always done on time and done correctly first time. I never had an issue with their service, always consistent and service work at this dealership is always done on time and done correctly first time. I never had an issue with their service, always consistent and high quality. More
by Scottg
Employees Worked With
Brian Grimason
October 03, 2019
Went in for routine oil change. They were Very efficient. Andrew was an excellent service person at the counter. cost was not much more than jiffy lube and you get a car wash too Andrew was an excellent service person at the counter. cost was not much more than jiffy lube and you get a car wash too More
by Mark
Employees Worked With
Andrew
October 02, 2019
Brian, was amazing in servicing our Acura MDX. He is kind, attentive, pleasant, and knows exactly what needs to be done. We always had such excellent service with him. kind, attentive, pleasant, and knows exactly what needs to be done. We always had such excellent service with him. More
by Dan
Employees Worked With
Brian
September 20, 2019
Excellent My experience was exceptional from initial point of contact through negotiation and financial personnel. Everyone was very engaged and offered a lot My experience was exceptional from initial point of contact through negotiation and financial personnel. Everyone was very engaged and offered a lot of information. Thanks More
by Holly237
Employees Worked With
Robert Machese
September 17, 2019
New Car My experience at Montgomeryville Acura was very professional . This is my second purchase ,I recommend them on a new car purchase . My salesman Glenn My experience at Montgomeryville Acura was very professional . This is my second purchase ,I recommend them on a new car purchase . My salesman Glenn explained everything about the car , and the sales manager Cornpop popped in to say hello . Great dealership . More
by Joe
Employees Worked With
Glenn Richardson
