Montgomeryville Nissan

This place is a clown show. Really un-professional. Purchased a brand new car, cash in hand. The sales girl never even walked us to the car to share info on the features. Car was missing items includin Purchased a brand new car, cash in hand. The sales girl never even walked us to the car to share info on the features. Car was missing items including floor matts we had to call multiple times to have delivered which took FOREVER. The worst was our out title and registration. It took them 3 Months and 2 weeks to send out title and then we never received the Registration until almost month 5. I escalated it to the General Manager and left many messages with him "Steve" and never received 1 call back. The sales manager sounded like he never had to field a customer service call in his career as he fumbled nervously through the calls and ended up getting frustrated and "accidently" hung up on me twice. More

July 2,2021If I could give a negative rating I would my July 2,2021 If I could give a negative rating I would my name is Chanel Alexander I purchased a car from here and the customer service is the pits July 2,2021 If I could give a negative rating I would my name is Chanel Alexander I purchased a car from here and the customer service is the pits not only do they not want to take your car with complicated issues but they don’t even want to do the inspection and cancel appointments , possibly gave it to another person. Do not buy from here and definitely do not service. I have had two bad interactions with the service and the past three months For 2 different cars. You call for a manager 11am and nobody is around except the sales manager to sell another car they don’t want to service. More

Had a great experience with Dana. This was my first experience in finding a car and applying for finance and only spent about 1 hr and 15 min. Dana was very helpful in helping me surprise my mom with t experience in finding a car and applying for finance and only spent about 1 hr and 15 min. Dana was very helpful in helping me surprise my mom with this car the fact that she was just as excited as I was really special. Thank you Dana for a great experience More

This is a great place to buy a car if you need a sales person who will go above an beyond to make sure your buying experience is a pleasure stop in and see Samantha McBride person who will go above an beyond to make sure your buying experience is a pleasure stop in and see Samantha McBride More

Great selection! Dana was very informative on all the cars and features. She was very patient with all of my requests while helping me pick a car for the family! Got a great deal! cars and features. She was very patient with all of my requests while helping me pick a car for the family! Got a great deal! More

Samantha Mcbride is an outstanding asset to your dealership and I will be happy to recommend her to everyone! She’s a straight Shooter and friendly. dealership and I will be happy to recommend her to everyone! She’s a straight Shooter and friendly. More

Had some issues with the service department with customer service billing incorrectly and also with a failed tire repair that happened twice. Since visiting the dealership twice, I have been contacted by th service billing incorrectly and also with a failed tire repair that happened twice. Since visiting the dealership twice, I have been contacted by the service manager who is willing to rectify the situation by refunding the charge or repairing/replacing the tire More

With everything going on in this world it was awesome to deal with a dealership that made my family and I feel welcomed and appreciated. Robert D. was very caring and helpful. He was patient and did not rus deal with a dealership that made my family and I feel welcomed and appreciated. Robert D. was very caring and helpful. He was patient and did not rush the deal and stayed an hour past his time. Thank you and continue to keep your professional work ethics. More

Worst Customer Service Worst customerservice and response from the dealer. Nobody answers the call once they soldyou the vehicle.I have notreceived the registration for my N Worst customerservice and response from the dealer. Nobody answers the call once they soldyou the vehicle.I have notreceived the registration for my Nissan Rogue purchased in Jan (that is 5months now). After multiple tries the call was picked up once and they told methere was some delay from their side and they should sent it soon but its FIVEMONTHS.All they careabout is getting your money but no service. More

This place is such a joke. Unprofessional and terrible communication. They will sell you a car and call you 2 months later and ask for it back with no explanation. When contacting the lender, they inform communication. They will sell you a car and call you 2 months later and ask for it back with no explanation. When contacting the lender, they informed me the dealer asked for the car back. The dealer blamed it on the lender. They promised me they would get me another car when they reopened but then never answered my calls or emails when I received a letter from another lender telling me to contact them for a car. This place has to be run by idiots. Not even enough respect to call me back. More