
Montrose Ford in Fairlawn
Fairlawn , OH
Filter Reviews by Keyword
By Type
Showing 443 reviews
The service department at Montrose Ford has been great and where I have placed my trust for auto maintenance for years. They are extremely professional, courteous, efficient and helpful whenever I have q and where I have placed my trust for auto maintenance for years. They are extremely professional, courteous, efficient and helpful whenever I have questions. More
This is the first dealership I have ever used for service in 45 years of owning a vehicle. My experience with Montrose Ford has been great. Both professional and punctual. in 45 years of owning a vehicle. My experience with Montrose Ford has been great. Both professional and punctual. More
In for routine maintenance. Staff was courteous and knowledgeable. They did a complete inspection without having to ask. Love this place! Staff was courteous and knowledgeable. They did a complete inspection without having to ask. Love this place! More
My Service guy Andre,, he was the best. I had special instructions for service on my Mustang, all perfect! Also Matt my sales guy set all this up and scheduled the service. He’s always bee I had special instructions for service on my Mustang, all perfect! Also Matt my sales guy set all this up and scheduled the service. He’s always been very helpful. Also Dan in parts, I ordered touch up paint and said it would be in the next day. As I was leaving after service was completed, Dan called me and asked if I was still at the dealer, he said paint just came in! Can’t beat that service. Thanks! Steve More
Friendly, knowledgeable, trustworthy, easy-going, focused, personable, efficient. Best experience ever...highly recommended. Andre was great salesperson and the entire process went smoothly from begi focused, personable, efficient. Best experience ever...highly recommended. Andre was great salesperson and the entire process went smoothly from beginning to end. They got us our warranty and an affordable monthly payment. Great place for a blue collar guy to get in to something great! More
It was easy to schedule an appointment with the service department. My vehicle was taken in on time, and the work was completed in a reasonable amount of time The charge for the service was competitive department. My vehicle was taken in on time, and the work was completed in a reasonable amount of time The charge for the service was competitive with other shops. The service representative was friendly and helpful. More