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Montrose Ford in Fairlawn

4.9

354 Lifetime Reviews

3960 Medina Rd, Fairlawn , Ohio 44333 Directions
Sales: (330) 666-0711

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354 Reviews of Montrose Ford in Fairlawn

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September 08, 2012

"Let's face it. Buying a new car is very exciting. I was a..."

- karricks

Let's face it. Buying a new car is very exciting. I was a bit nervous at first but when I was working with Dan, he helped me get exactly what I wanted. I was able to get a good amount for my trade in. We were able to work out very affordable payments. My new truck was glowing clean when I came to pick it up, I am so very happy with it. If uou are interested in a vehicle, I recommend working with Dan.

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Recommend Dealer
Yes
Employees Worked With
Dan Russell
June 05, 2012

"I've dealt with many dealers in the past but Montrose..."

- nutty166

I've dealt with many dealers in the past but Montrose Ford has been over the top with sales and service. I bought an 2011 Escape from Rich Chansky..he was very knowledgable in the new and used Fords. He was also very down to earth and honest.He didn't push me into buying and showed me all of my options i had . I was concerned about the dealer paying off my trade in a reasonable amount of time so I wouldn t have to make another payment. It was paid off in 8 days!! Rich has restored my trust back into a car dealer..I think they are great and would buy again from them.

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Recommend Dealer
Yes
Employees Worked With
Rich Chansky
April 02, 2012

"I had a horrible experience with the salesmen of montrose..."

- MeganEk1586

I had a horrible experience with the salesmen of montrose ford. They were rude, condescending, and completely unprofessional. They would make us wait almost 1 hour before speaking with us, and even when I said I was interested in a brand new car, they still would not help. I have never seen such poor customer service in my life, and I know several other people who feel the same. I would never recommend montrose ford for anything. Especially not to work with billy Edwards. The way he speaks to customers should never be allowed! Do not go here!

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Recommend Dealer
No
Employees Worked With
Billy Edwards
September 18, 2011

"I took my car in for an oil change. They said they..."

- jkh

I took my car in for an oil change. They said they checked my coolant and brakes and both failed their test. They said my coolant was contaminated and the brakes and rotors needed replaced. I took the car in to another Ford dealer for a second opinion. That Ford dealer said both were in great shape and needed no work. I feel completely taken advantage of. I purchased the automobile here and will never trust their service or buy another car from them or any other Montrose Dealer. I walk away from this experience believing they have a culture of deceipt.

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Recommend Dealer
No
Employees Worked With
Rick Thurmer
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