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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,289 Reviews
Call Service Center (910) 455-1414

1,289 Reviews of Moore Buick GMC - Service Center

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April 24, 2024

Normal service call all went well just like the other service appointments of the pass More

by GPR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

Excellent service! Always take care of me right away when I come in for service. More

by FEDELEGREG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Chance
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Helpful
April 23, 2024

Was able to show up without an appointment and be seen in a reasonable amount of time. Great experience. More

by Joell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 22, 2024

Trying to be positive. Difficult to leave a good rating when you have a vehicle less than 1 month old that you are having issues with since the day you purchased it from th More

by justind.bailey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
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April 18, 2024

Great dealership all around for service and customer support. Glad to have it in my neighborhood More

by MAZDARX7R1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Moore Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Helpful
April 17, 2024

Dakota is the most helpful service advisor I've ever woked with! Service department overall is great. More

by salsouto4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Apr 19, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

Helpful
April 17, 2024

My experience with Allen at Moore Buick GMC was a good one. The facility was clean and everyone was friendly courtious and professional. They serviced my truck in a timely manner. More

by smshaw556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Apr 19, 2024 -

Moore Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 17, 2024

the tires are great! I appreciate the detailed attention at Buick. However, regardless of appointment and regardless of what service is being done (even a basic oil chang More

by adamovage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily — she was very nice!
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Apr 20, 2024 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 378-0190 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
April 16, 2024

They are great as always. They have the best service and they have the best service times. More

by a.phelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
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Apr 19, 2024 -

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Helpful
April 16, 2024

Great service. Truck was in and out in a timely manner. Dakota Johnson provided excellent customer service and kept me informed of the service being provided. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Report | Print
Apr 19, 2024 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! We sincerely value your business and look forward to your next visit!

Helpful
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