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Moritz Chevrolet - Service Center

Fort Worth, TX

4.3
179 Lifetime Reviews Review Dealership

179 Reviews of Moritz Chevrolet - Service Center

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February 19, 2021

"Didn’t fixed the problem,came twice for the same problem..."

- Curtislewis722

Didn’t fixed the problem,came twice for the same problem but still was charged smh ,how can you build a car but can’t find the problem!!!

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Overall Experience
Recommend Dealer
No
Employees Worked With
No listed
Feb 24, 2021 -

Moritz Chevrolet responded

That is not the kind of experience we seek to provide, Curtis. Please call us when you can so we can address this together. Sincerely, The Moritz Chevrolet Team

February 08, 2021

"Well done, easy to work with and willing to schedule..."

- hicks.clayb

Well done, easy to work with and willing to schedule service unlike other dealerships that scheduled me a week later. The work was done timely and stayed in touch when service was complete.

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Recommend Dealer
Yes
Employees Worked With
Ryan Byars
Feb 11, 2021 -

Moritz Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Moritz Chevrolet Team

February 02, 2021

"Great people to do business with. Jessica is a fantastic..."

- Joker

Great people to do business with. Jessica is a fantastic service writer she will go the extra mile to make sure your needs are met. I've bought 2 vehicles from them and always got a great deal. The last one I bought wasn't from Moritz and I kick myself every time I think about it they didn't have the color I wanted . I take my pickup to them for any work that's needs done wouldn't take it anywhere else.

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Recommend Dealer
Yes
Employees Worked With
Jessica. she is the best
Feb 05, 2021 -

Moritz Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Moritz Chevrolet Team

February 02, 2021

"Always Great Service. Convenient Oil change and tire..."

- kwhogans

Always Great Service. Convenient Oil change and tire rotation on Saturday. I also got a State Inspection this time. I would recommend this dealer if your weekdays are busy like mine.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Byars
Feb 05, 2021 -

Moritz Chevrolet responded

Thank you. We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Best, The Moritz Chevrolet Team

February 01, 2021

"This dealership has the best costumer service I have ever..."

- Bb

This dealership has the best costumer service I have ever in counted! In and out quickly and with a friendly smile! All the employees are friendly!

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Overall Experience
Recommend Dealer
Yes
Feb 04, 2021 -

Moritz Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Moritz Chevrolet Team

January 22, 2021

"So an appointment was made online early Friday for..."

- Joealedo

So an appointment was made online early Friday for folllowing Monday. The tech said when I arrived it will be seen in afternoon. I stated what is purpose of the appointment then. He said that is with me. Nothing personal, but I am making an appointment with mechanics time and not you. If this is case I am coming early and skipping the appointment ! I was also told I should always expect to drop off vehicle. Uh noooo! Then I was told I was in an accident and had to pay a fee? He was quickly sent back to recheck his typing. Lol behold he was wrong! Little dude this is not my first rodeo shame on you!

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Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Byars
Feb 04, 2021 -

Moritz Chevrolet responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Best, The Moritz Chevrolet Team

January 19, 2021

"Could not find the problem can’t pull a trailer with..."

- Henrysdelivery

Could not find the problem can’t pull a trailer with brakes dash says check trailer wiring no matter what trailer a pull Campo same trailers with other trucks no problems also says Check trailer connection

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Byars
Feb 04, 2021 -

Moritz Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Best, The Moritz Chevrolet Team

January 19, 2021

"Making the appointment was simple using the on line..."

- MSTAMU

Making the appointment was simple using the on line scheduling tool. Arrived and was greeted promptly. Was told how long to expect the service to take. There was a comfortable WiFi enable waiting area where I could pull out my laptop and work while I waited. Service was provided within the time table provided and I was on my way, Very good overall experience.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bazan
Feb 24, 2021 -

Moritz Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Moritz Chevrolet Team

January 06, 2021

"Kevin was really friendly, professional, & courteous...."

- NG

Kevin was really friendly, professional, & courteous. Treated my vehicle as if it was his own. I would definitely recommend kevin to anyone who visits the dealership.

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Recommend Dealer
Yes
Employees Worked With
Kevin huckaby
Jan 11, 2021 -

Moritz Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Kevin was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, The Moritz Chevrolet Team

January 01, 2021

"It would be nice if having an appointment mattered. But..."

- Pwilliams71269

It would be nice if having an appointment mattered. But at this location you should be there first thing in the morning for service if you do not want to be there all day. Even if you have an appointment, you will be behind everyone else. So do not bother making one.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Byars
Feb 24, 2021 -

Moritz Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Moritz Chevrolet Team

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