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Moritz Kia Alliance - Service Center

4.7

13 Lifetime Service Reviews

11210 North Freeway, Fort Worth, Texas 76177

13 Reviews of Moritz Kia Alliance - Service Center

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August 24, 2018

"Amazing service crew"

- Romo texas

This is my second car from moritz and the alliance service department it’s amazing always prompt and courteous thank you!! You always exceed my expectations

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 27, 2018 -

Moritz Kia Alliance responded

Thank you for taking the time to write about your experience with us, Romo! We are happy that we were able to exceed your expectations. Please always feel free to reach out if you need anything – be it sales or service! Best, The Moritz Kia Alliance Team

August 22, 2018

"New brakes all 4"

- Lampho3

OK experience overall. Had an 8am appointment on a Monday. They did not get to my car till late afternoon. Got concerned since I needed the car back same day and they still hadn't even looked at it at 1:30pm. My daughter needed it to get back to school that evening. Price wise, they are OK, not the cheapest or most expensive.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 27, 2018 -

Moritz Kia Alliance responded

Thank you for the kind and honest feedback! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best, The Moritz Kia Alliance Team

August 22, 2018

"Oil change service "

- Zealouslady

For some reason, I always feel like I am being pushed away to get service done to my car. I get there at 8am so why is the staff trying to push me away. I’m a busy mom and I work. Saturday was the only day I could do my oil change. Moritz needs to show more compassion to their clients

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
I didn’t get a name
August 14, 2018

"Awesome "

- Rdumondjr

It took longer to drive to and from dealership than time took to do my service. So much friendly than your other dealership they care here at this location

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Van Cleave
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Ford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Ducote
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 09, 2018

"Oil change, filters, tires & alignment "

- repete67

Jason recommended set of tires and I agreed. Honesty and trust is very important to me when repairs are needed and done right! Thank you!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Bryce the technician
Aug 10, 2018 -

Moritz Kia Alliance responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. We’re very happy to hear that Jason met your needs and expectations. We look very forward to seeing you again in the future! Best, The Moritz Kia Alliance Team

August 08, 2018

"Friendly and helpful"

- Wags

Brought in car for check engine light. Clean facility, Good communications and car delivered when promised. We would not hesitate to service vehicle here again.

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 09, 2018 -

Moritz Kia Alliance responded

Thank you for the excellent review! We are glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team

June 20, 2018

"Service"

- Tlester44

Very respectful of my time. Efficient and professional. Friendly. Clean are to wait. They were fast and got me out of there and to work in reasonable amount of time.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charlie Field
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Gough
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Lucas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Van Cleave
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 21, 2018 -

Moritz Kia Alliance responded

Thank you for your business and this review, as well as the absolutely excellent team member ratings. We are so happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know! Best, The Moritz Kia Alliance Team

May 18, 2018

"Great service!"

- Kiko84

Brian L. Was my service advisor. I got t.v. je maintenance of my car plus my deluxe wash in a timely manner. Both services were exceptional. Recommendations from tech department were accurate and professional. First time at this dealership but I will return. My deluxe wash was very affordable and my su. Look great. Thanks!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Field
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brian Lucas
May 09, 2018

"Awesome Customer Service"

- Brad

You guys all do a wonderful job. Have never had a bad experience. Look forward to always using your dealship service dept. Please share with all and let everyone know that the professionalism, politeness and work ethic does not go unnoticed. Thanks again Brad Krysl

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 10, 2018 -

Moritz Kia Alliance responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team

May 03, 2018

"Outstanding "

- eddieb323

I consistently use Kia dealership to do any type of maintenance because the team makes me feel appreciated. They are knowledgeable, courteous and professional. I’ll be returning when next service is due. Thank you guys!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Burkhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charlie Field
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Gough
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I’m not good with names so I’ll list all so my feedback may be received
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