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Moritz Kia Hurst - Service Center

Hurst, TX

4.8
120 Lifetime Reviews Review Dealership

120 Reviews of Moritz Kia Hurst - Service Center

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February 22, 2021

"Perfect as always oh gosh this needs to be twenty five..."

- Parker.bh52

Perfect as always oh gosh this needs to be twenty five words long what should I say hmm let me think ok I am happy

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service
Feb 25, 2021 -

Moritz Kia Hurst responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Moritz Kia of Hurst Team

February 18, 2021

"Friendly and kind staff. Very helpful and knowledgeable...."

- Drillsue

Friendly and kind staff. Very helpful and knowledgeable. Scheduling service is never a problem and service department is always on time. Thomas is my usual adviser and I think he is great.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas in service always helpful
Feb 23, 2021 -

Moritz Kia Hurst responded

We loved reading this review! Happy customers are our aim, and it appears Thomas really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Moritz Kia of Hurst Team

February 02, 2021

"Great service, friendly staff, very helpful they really..."

- Ichef79

Great service, friendly staff, very helpful they really do show interest in my vehicle to perform well, definitely will come back for my service needs

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Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Moritz Kia Hurst responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Moritz Kia of Hurst Team

February 01, 2021

"The service department is unbelievable - prompt,..."

- Strungtight

The service department is unbelievable - prompt, courteous, and knowledgeable. Waiting area is well-stocked. Service is quick and efficient. They reviewed every item and it’s cost before fixing it.

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Recommend Dealer
Yes
Employees Worked With
Service Nick
Feb 04, 2021 -

Moritz Kia Hurst responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Moritz Kia of Hurst Team

February 01, 2021

"I got to the service department without an appointment..."

- Ricky

I got to the service department without an appointment and they took my car in and out in less than an hour. This dealer is one of a kind, every one is very nice and professional. My service advisor Thomas is amazing, he doesn’t know the word NO. He is always happy and willing to do what it takes to make you feel welcome and important.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas from service department
Feb 04, 2021 -

Moritz Kia Hurst responded

Ricky, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Moritz Kia of Hurst Team

January 01, 2021

"Every time I go to Moritz Kia Nick Fritz takes great..."

- RJ pizzilloRJ pizzillo@gmail.com

Every time I go to Moritz Kia Nick Fritz takes great care to make sure I am happy he is an excellent service advisor give him a raise

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Recommend Dealer
Yes
Employees Worked With
Nick fritz service dept
Jan 06, 2021 -

Moritz Kia Hurst responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Moritz Kia of Hurst Team

December 23, 2020

"Thomas was so nice and went above and beyond to take care..."

- Martinez.adela641

Thomas was so nice and went above and beyond to take care of my car. I have NEVER been to a dealership that has made it all about the customer the way Thomas and his team did. So thankful to him.

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Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 29, 2020 -

Moritz Kia Hurst responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Moritz Kia of Hurst Team

December 22, 2020

"At NRH KIa the service department is constantly great...."

- DavidL

At NRH KIa the service department is constantly great. All ways a reasonable amount of time, always a full report with recommendations, that I can work in at my convenience. Thank you. You take the chore out of keeping the car running great!

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Recommend Dealer
Yes
Employees Worked With
Nick in the Service Center
Dec 28, 2020 -

Moritz Kia Hurst responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Moritz Kia of Hurst Team

December 10, 2020

"Quick & accurate service EVERYTIME. The service..."

- Brownsugahh

Quick & accurate service EVERYTIME. The service department is ALWAYS polite, and courteous and I can depend on quality service each time I take my SUV for service

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Recommend Dealer
Yes
Employees Worked With
Forgot the young mans name
Dec 15, 2020 -

Moritz Kia Hurst responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Moritz Kia of Hurst Team

December 08, 2020

"Outstanding dealership! Clean and efficient. With the..."

- patcarruth

Outstanding dealership! Clean and efficient. With the best service writer I have ever delt with - Martin Sourannakane. He is why I am a returning customer.

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Recommend Dealer
Yes
Employees Worked With
Martin Sourannakane - service
Dec 11, 2020 -

Moritz Kia Hurst responded

Thank you so much for the nice review! We are pleased to hear that Martin was able to provide an efficient and overall positive experience. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Moritz Kia of Hurst Team

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