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Morrie's Minnetonka Subaru - Service Center

4.6

30 Lifetime Service Reviews

12520 Wayzata Blvd, Minnetonka, Minnesota 55305

30 Reviews of Morrie's Minnetonka Subaru - Service Center

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September 06, 2018

"More from Morrie's"

- lupitayonker

Of course my car would act up while my husband was out of town as he is responsible for the vehicles and the yard in our family. It seemed like every possible icon showed up on my dash on my way to work! I was hoping the car would not break down on 394! I had no choice, but to call and figure out the warranty/service details. The Morrie's Customer Rep who took my call was VERY patient, please commend her, as the only detail I could remember in my frustration was the make and model of my car. I was then met by John Ahnemann when I dropped my car off for service. He was patient and took the time to explain the process of the service appointment. He also put me at ease when he explained that the features of my rental car were much like that of my current car. I think this experience was great and John sold me on coming to Morrie's for my future car repairs! Thank you!

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Recommend Dealer
Yes
Employees Worked With
John Ahnemann, Mitchell Ostwald
August 27, 2018

"Warranty service"

- WAYNE24

I needed some rather extensive warranty service on my 2015 WRX. The people I dealt with were courteous and prompt in evaluation my problem, getting me a loaner car and getting my car back to me. I gave 5 stars below for price as it was all covered under warranty - I don't know what it would have cost otherwise.

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Yes
Employees Worked With
Derrik Cole
August 21, 2018

"Helpful and responsive"

- nelson2546

I always feel like I don’t have to worry about car trouble after Morries has checked out my car.They give me confidence in my safety.

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Yes
Employees Worked With
Service Center
August 21, 2018

"Excellent and thoughtful staff, and very good service."

- SHERMAN2

I called in on a Monday morning after an odd weekend car problem threatened to disrupt my entire schedule for the coming week and though they were fully booked for the day Morries staff took special iinterest and found a way to squeeze me in. Their effort saved me a great deal of inconvenience.

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Recommend Dealer
Yes
Employees Worked With
Pao Yang
August 20, 2018

"Oil change "

- jody0321

Service advisor was very professional and helpful. She explained my options fully. Greeting was prompt and friendly. Car wash provided and car was done within time estimate.

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Yes
Employees Worked With
Irene Freeman
August 20, 2018

"services maintence , year old "

- WILLIE.BRIDGES

My Car needed its' map updated ,I whish that the dealer would have been their to show how you update the map . When you have seniors it would be nice to have some one walk you through this process or set this up for them. Every senior don't have a computer.

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Recommend Dealer
Yes
Employees Worked With
Craig Fralick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Derek james
August 18, 2018

"Oil Change"

- jsb

My first time in the service center with the new Outback. The service manager patiently answered my questions regarding the oil change services, pricing, type of oil, etc. He sought me out for a question after check in to be sure I understood a couple of details.

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Recommend Dealer
Yes
Employees Worked With
service manager, I believe, was Nick.
August 18, 2018

"Oil change and rotation and cooling service"

- gdog81

Oil change and rotation and cooling service. Very nice dealership never had an issue this time I was told an hour and 15 minutes and it took 2 1/2 hours was very disappointed. Still like to dealership and will be back As long as this is not an ongoing issue

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Recommend Dealer
Yes
Employees Worked With
Amelia Krinitsyn
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2018

"Service Deprtment is always friendly"

- ARPEARSON23

Oil changes are easy and quick, usually only taking 1hr to get in and get out. Always very friendly and knowledgeable. Comfortable space to wait in as well.

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Recommend Dealer
Yes
Employees Worked With
Services staff
August 18, 2018

"Whew!"

- RogueSubaru

I had purchased a WRX wagon from a different dealership. It initially had engine issues, so before I purchased it, it had a new block put in. At about the same mileage on the new block as the old one, it died again. Like total engine failure. I’m happy to say that Morries helped me deal with this and I’m lucky that the previous dealership had put lifetime limited drive train warranties on their used cars, and Morries made dealing with this issue a good ending. Whew.

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Recommend Dealer
Yes
Employees Worked With
Service person named Derrick
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