Morris Smith Ford of Leavenworth

Not pushy, good team Nicole and Cam were GREAT to work with. From Nicole giving me opitions to review so I had a good idea of what I was looking for before I even got to t Nicole and Cam were GREAT to work with. From Nicole giving me opitions to review so I had a good idea of what I was looking for before I even got to the store and then Cam helped me narrow it down and find a great car with heated seats and low mileage! Great team and not pushy. Good experience all around. More

Overall very good service Very strait shooting not much to have to banter back and forth mike amerall did a very good job handles everything fast and gave what we were wanting Very strait shooting not much to have to banter back and forth mike amerall did a very good job handles everything fast and gave what we were wanting for the trades More

Great Customer Service Nino made my car buying experience quick and easy. I would recommend anyone looking to go to Zeck and ask for Nino you will not be disappointed! Thank Nino made my car buying experience quick and easy. I would recommend anyone looking to go to Zeck and ask for Nino you will not be disappointed! Thanks for the great service! More

2017 Ford Transit Kyle Anderson was straight, kept it clear, and made sure our experience was short and sweet. I knew what I wanted and he only showed me what I specifi Kyle Anderson was straight, kept it clear, and made sure our experience was short and sweet. I knew what I wanted and he only showed me what I specified. The product information was clear and thorough. I would totally recommend this dealership and Kyle to anyone in the market for a vehicle purchase. I also did much online research before making this purchase and we couldn't find any dealership to match the price, even when the other dealers advertised a guaranteed low price! More

Excellent salesman and dealership. Very professional, not pushy, Cliff Henry was our salesman, he was excellent to work with, he went above and beyond to help us. I would recommend this Very professional, not pushy, Cliff Henry was our salesman, he was excellent to work with, he went above and beyond to help us. I would recommend this dealership to everyone. More

Very straightforward My experience there was both easy and transparent. All information we asked for was given to us and they were upfront with how they do business and we My experience there was both easy and transparent. All information we asked for was given to us and they were upfront with how they do business and were willing to be flexible with the options presented for financing. I would go there again for a new vehicle. More

Good Sales Experience, Terrible Sales Model You will find many reviews on this site about how wonderful the sales experience was for them and it was great for me too. There was no haggling or pr You will find many reviews on this site about how wonderful the sales experience was for them and it was great for me too. There was no haggling or pressure tactics. I purchased a used 2015 Ford Fusion SE Ecoboost that had about 35,000 miles on it. All of the cosmetic issues I had with the car were fixed with no pushback. The salesman I dealt with was Nino Williams and he was helpful and pleasant. Even doing my final paperwork was simple and painless compared to my other experiences. However, that is where the positive ends because the product they are selling is lacking. The sales model used at Zeck Ford is that of quantity or volume. In theory, this is supposed to be better for the consumer because the sales staff are not commission based. The dealership wants to sell as many cars as possible and is not too focused on the sales price. That is the pitch you are given when you sit down with the sales staff. However, the downside is that this leads to the sales staff losing the incentive to know the product they are selling. Furthermore, it is my opinion and now experience, that volume sales results in a decrease in product quality. Its simple: if you sell more vehicles then more of them will have to be of poor quality. My car, which was lightly used has been plagued with a myriad of issues: bad tire pressure sensor, an engine emission issue, radiator replacement, and now a completely new engine. If I had not purchased an extended warranty I would be in serious financial trouble. The car I was sold has been worse than the old car I traded in. To be more specific, the volume model might mean a decrease in product quality if you are buying a used car. Having said all that, I want to end on a positive note. All of the staff at Zeck have been helpful and pleasant to work with. When my car has been in to be repaired I have always been given a loaner car that has no fee associated with it. In sum, the people are great, but the business model may not be the best approach for all vehicle buyers. Especially if you are looking to buy a used one. More

Great atmosphere This is my second time looking for a car at Zeck. The first time I bought my 2013 ford focus this time I am getting a 2013 Hyundai Elantra. Kenyatta m This is my second time looking for a car at Zeck. The first time I bought my 2013 ford focus this time I am getting a 2013 Hyundai Elantra. Kenyatta made it super easy scheduling me for a test drive and was very friendly on the phone. Cliff was very helpful in the whole car buying process. He was professional and personable. He made sure to answer any and all questions I had. I would highly recommend Zeck to anyone. The atmosphere is low pressure and friendly. More

Out of state purchase with Zeck The process at Zeck was a fun and enjoyable experience. Kenyata was very helpful in making us feel confident that we were buying what we expected sin The process at Zeck was a fun and enjoyable experience. Kenyata was very helpful in making us feel confident that we were buying what we expected since we didn't get eyes on before driving 7 hours. Payton was great at getting us through the process once we arrived. More

Fast and easy It was a pleasure to buy from Zeck Ford. Louis made the experience as painless as possible. I would definitely recommend this dealership and salespers It was a pleasure to buy from Zeck Ford. Louis made the experience as painless as possible. I would definitely recommend this dealership and salesperson to anyone. More