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Mosaic Ford Zumbrota - Service Center

Zumbrota, MN

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317 Reviews

317 Reviews of Mosaic Ford Zumbrota - Service Center

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July 02, 2021

Granny is the best dealer ever! Made me comfortable! Awesome More

by Amanda.house1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Groves, Go 2 Granny at Zumbrota Ford, Lauren Williams, Nick Vreeman
Jul 07, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review Amanda!

June 30, 2021

I had amazing customer service from Terry, she is always so friendly, thoughtful, prompt, and has an awesome customer service ethic! My vehicle was serviced perfectly!! More

by tristy_auger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Oitker
Jun 30, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review!

June 30, 2021

I enjoy quick lane services… Connie and Theresa are very enjoyable and informative!! More

by bspeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Oitker, Connie King
Jun 30, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the 5 stars!!

June 24, 2021

My compressor for my AC went out and I had purchase the extended warranty. There was a problem with the dates, in the end, Zumbrota Ford made it right and I only had to pay the $100 deductible. Thanks Zu More

by Michell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Haas
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review and for sharing your experience Bruce and Michell! We are glad to have been able to help and appreciate your business!

June 20, 2021

Theresa is the reason I return to this business. Theresa knows my name and my vehicle and she is very friendly yet professional. She is a very hard worker! More

by darlavieths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Oitker
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review!

June 17, 2021

I had to drop my truck off for some routine service. Theresa was very helpful and got things done effectively. I also requested a mechanic to listen to a sound in my motor that I felt was concerning. To More

by lhebl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony-Mechanic, Bud Uphoff, Matt Haas, Theresa Oitker
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review!

June 15, 2021

My son got the seatbelt jammed in the back door and it wouldn’t open. These wonderful people stopped what they were doing just to help me! With their help my door now opens!! Thank you! More

by slgg2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Uphoff, Theresa Oitker, Nick Vreeman
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review!

June 11, 2021

I went there to cancel my gap insurance after I refinanced my auto loan back to my bank. When I was talking to Jared 2.0 He said they'd mail my refund in about a month and I stated I was told I cou More

by Kilen2781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorinda Houglum, Jared Melbostad
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

I'm sorry about the experience and that you were given conflicting information - that is definitely not our goal. Please give us a call so we can make it right! -Kristin Johnson 507-516-7058

June 03, 2021

We worked with Matt Haas to have our radio fixed and he was extremely helpful. He ordered the part promptly and it was installed in about an hour. Had been to Rochester Ford and they told us we needed a More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Haas
Jun 28, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review and for sharing your experience!

May 28, 2021

I was in recently for service visit. The staff was so friendly, and advised me on all needed maintenance on my older vehicle, I was able to get in the same day, and get the vehicle back by the end of the More

by Kenz0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie King, Nick Vreeman
Jun 02, 2021 -

Mosaic Ford Zumbrota responded

Thank you for the review!

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