317 Reviews of Mosaic Ford Zumbrota - Service Center
I had amazing customer service from Terry, she is always so friendly, thoughtful, prompt, and has an awesome customer service ethic! My vehicle was serviced perfectly!! so friendly, thoughtful, prompt, and has an awesome customer service ethic! My vehicle was serviced perfectly!! More
My compressor for my AC went out and I had purchase the extended warranty. There was a problem with the dates, in the end, Zumbrota Ford made it right and I only had to pay the $100 deductible. Thanks Zu extended warranty. There was a problem with the dates, in the end, Zumbrota Ford made it right and I only had to pay the $100 deductible. Thanks Zumbrota Ford and the service guys that listened to our complaining! Bruce and Michell Hovelson More
Theresa is the reason I return to this business. Theresa knows my name and my vehicle and she is very friendly yet professional. She is a very hard worker! knows my name and my vehicle and she is very friendly yet professional. She is a very hard worker! More
I had to drop my truck off for some routine service. Theresa was very helpful and got things done effectively. I also requested a mechanic to listen to a sound in my motor that I felt was concerning. To Theresa was very helpful and got things done effectively. I also requested a mechanic to listen to a sound in my motor that I felt was concerning. Tony assisted with that, took a ride with me and printed out some info pertaining to my concerns and offered future assistance if needed. Both were helpful and I appreciate it. Have worked with Bud and Matt in the past as well and they have always been helpful. More
My son got the seatbelt jammed in the back door and it wouldn’t open. These wonderful people stopped what they were doing just to help me! With their help my door now opens!! Thank you! wouldn’t open. These wonderful people stopped what they were doing just to help me! With their help my door now opens!! Thank you! More
I went there to cancel my gap insurance after I refinanced my auto loan back to my bank. When I was talking to Jared 2.0 He said they'd mail my refund in about a month and I stated I was told I cou refinanced my auto loan back to my bank. When I was talking to Jared 2.0 He said they'd mail my refund in about a month and I stated I was told I could get it the same day I cancelled it. He lied to me and told me the lady who writes the checks went home already when I came in today to get my check the lady he said writes the checks informed me that's not her job I had to talk to some guy. I won't be spending my money at a place that lies to me and gives me a run a round when It comes to my money More
We worked with Matt Haas to have our radio fixed and he was extremely helpful. He ordered the part promptly and it was installed in about an hour. Had been to Rochester Ford and they told us we needed a was extremely helpful. He ordered the part promptly and it was installed in about an hour. Had been to Rochester Ford and they told us we needed a completely different part and then was told the part we needed was no longer made and they were looking for the part at a junk yard!. Zumbrota Ford did a new diagnostic and found the correct part we needed. Matt called us promptly every step and was courteous and always cheerful. Anyone we encountered at Zumbrota Ford greeted us and were always pleasant. Will definitely go back to Zumbrota Ford. More
I was in recently for service visit. The staff was so friendly, and advised me on all needed maintenance on my older vehicle, I was able to get in the same day, and get the vehicle back by the end of the friendly, and advised me on all needed maintenance on my older vehicle, I was able to get in the same day, and get the vehicle back by the end of the day. Thanks so much Zumbrota Ford service dept. More