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Moss Bros. GMC

Moreno Valley, CA

4.2
79 Reviews
Call Dealership (855) 444-6441

12675 Auto Mall Drive

Moreno Valley, CA

92555

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79 Reviews of Moss Bros. GMC

March 03, 2024

service manager at gmc store is a great guy, very helpful. I appreciate your help buddy More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace
Report | Print
Apr 10, 2024 -

Moss Bros. GMC responded

And we appreciate you leaving a 5 star review for us !

Helpful
October 04, 2023

After service was complete dash engine light on return they fixed right away. Shows customer satisfaction More

by bgentry241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 01, 2023 -

Moss Bros. GMC responded

Thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know. All the best.

Helpful
September 27, 2023

It, took a some what little longer than I thought, it would but all was good! More

by drdroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no clue
Report | Print
Helpful
August 02, 2023

The service here is the worst ! Ripped me off on my trade in and sold me a worthless truck never come here More

by Codykarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny
Report | Print
Aug 03, 2023 -

Moss Bros. GMC responded

So excited for your new 2024 Denali experience beginning for you, thank you for allowing us the opportunity to get you in it, we appreciate your time and leaving a snippet of your experience with us at Moss Auto Group.

Helpful
June 04, 2023

The internet Manager Nick and his Boss were very helpful. The finance department was very hard to get a hold of. Everytime I called there I was put on hold.multiple times and no one would every get back t More

by Mr.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Report | Print
Jun 20, 2023 -

Moss Bros. GMC responded

We apologize for the hold, we appreciate having Nick on our team and you as our customer. Thank you for your business and your review!

Helpful
June 02, 2023

They weren’t busy but took forever to finish my deal . They didn’t even offer water More

by Friasa92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Jun 15, 2023 -

Moss Bros. GMC responded

I would like to thank you for your feedback and mention that we take every feedback very seriously. Please rest assured we are getting to the bottom of resolving your situation. I would like to thank you again for choosing Moss Bros.

Helpful
February 03, 2023

The sales staff were all very friendly and I appreciated their attentiveness. Even though the process of buying a car is still very long, the team helped me get through the wait with their excellent custom More

by tameeshahayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Charles Bradfield, Lo Ketsouvannasane
Report | Print
Feb 06, 2023 -

Moss Bros. GMC responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

Helpful
February 03, 2023

Great customer service, everyone was very friendly and knowledgeable. Thank you all so much, Steve More

by Rebeccamuro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bradfield, Ron Adams, Theresa Chandler, Jason Forsyth, Keith Allen, Lo Ketsouvannasane, Richard Latham
Report | Print
Feb 03, 2023 -

Moss Bros. GMC responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

Helpful
January 04, 2023

Clean professional, comfortable environment and with several dealerships in the same area I was able to comparison shop for the right vehicle for me without having to walk too far. More

by hwoolery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Bradfield, Ron Adams, Theresa Chandler, Jason Forsyth, Keith Allen, Lo Ketsouvannasane, Richard Latham
Report | Print
Jan 19, 2023 -

Moss Bros. GMC responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

Helpful
July 15, 2022

Very professional and prompt. Highly recommend this dealership! Great people in the service department as well More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Horgan
Report | Print
Jul 18, 2022 -

Moss Bros. GMC responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

Helpful
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