Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Motor Mile Subaru
Christiansburg, VA
616 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year.
At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach.
Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding.
Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 616 reviews
December 10, 2020
I was happy with people and service I received.I was I was happy with people and service I received. I was disappointed that I had to pay for oil change. This is a 2020 Forester that I bought a very I was happy with people and service I received. I was disappointed that I had to pay for oil change. This is a 2020 Forester that I bought a very expensive warranty package with. I Also expected a car wash. What happened to that? I drive from Central WV but won't come back to this dealer. I'll go to one closer. More
by mgdg33
Employees Worked With
Don't know name but was very good
Helpful December 08, 2020
Always professional and courteous. Very friendly and efficient too. Purchased my vehicle here and always take it for service. Highly recommend both the dealership and service center. efficient too. Purchased my vehicle here and always take it for service. Highly recommend both the dealership and service center. More
by Darby
Employees Worked With
n/a
December 02, 2020
Brian and his mechanics did another fantastic job getting the car in and out quicker than I expected. Super pleased with the experience. Thank you. the car in and out quicker than I expected. Super pleased with the experience. Thank you. More
by gostarwars
Employees Worked With
Brian Lawless
December 01, 2020
This was my first experience with Subaru Service Department and the first service for my new Forrester. I am so glad Brian Lawless was my Service Advisor. He not only shared what would be done to my Department and the first service for my new Forrester. I am so glad Brian Lawless was my Service Advisor. He not only shared what would be done to my car, he inquired if I would be waiting and walked me to the waiting area telling me along the way it would take about an hour to complete. As I waited, I observed other Service Advisors in a very professional way conferring with other waiting customers. When Brian came with my completed car in a little less than an hour, we went together to the cashier. I told Brian that this operation seems to work like a "well-oiled machine." As he left me with the cashier, he made certain I knew where my car was parked. More
by emorrison67
Employees Worked With
Brian Lawless, A. Miller
November 23, 2020
First service at $6000 miles for my new Subaru purchased 'almost new' from a different dealership. All service good but price charged of $90+ for simple oil change and tires rotated and checked seemed a bit 'almost new' from a different dealership. All service good but price charged of $90+ for simple oil change and tires rotated and checked seemed a bit high to me. More
by marthamurphyva
Employees Worked With
Cory
November 11, 2020
Been a customer since 1999. Have purchased several vehicles. Service has always been great. Have always been treated good. Subaru and Ford. Sales and service. vehicles. Service has always been great. Have always been treated good. Subaru and Ford. Sales and service. More
by Collierlb
Employees Worked With
Brian
October 19, 2020
Stacey Arnold (service advisor) as always, made getting my 2019 Legacy serviced a breeze. She kept me up to date on any problems and made sure I was satisfied. She makes Motor Mile look good. my 2019 Legacy serviced a breeze. She kept me up to date on any problems and made sure I was satisfied. She makes Motor Mile look good. More
by emhspopo
Employees Worked With
Stacey Arnold
October 17, 2020
We had a horrible experience today , showed up at 10 am ready to buy an Outback. I don't know what was wrong with the salesman he was a complete butt about anything my wife and I asked. I had bought a tru ready to buy an Outback. I don't know what was wrong with the salesman he was a complete butt about anything my wife and I asked. I had bought a truck from them before , will never buy from there again. More
by Keith
Employees Worked With
Andrew Rainey
October 09, 2020
This was my annual inspection for my 2019 Subaru Forester. The service was as expected prompt and efficient. Cory Snyder went out of his way to see that I was well taken care of. Forester. The service was as expected prompt and efficient. Cory Snyder went out of his way to see that I was well taken care of. More
by cnewellonwp
Employees Worked With
Cory Snyder
