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Motor Mile Subaru - Service Center

Christiansburg, VA

4.8
349 Reviews

349 Reviews of Motor Mile Subaru - Service Center

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April 24, 2024

Always prompt and honest about my car. For the past 30yrs. Will continue to buy cars there. More

by ellensalmon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 24, 2024 -

Motor Mile Subaru responded

We appreciate your business and your review! Thanks from the Motor Mile Subaru Team, Ellen!

April 11, 2024

Service advisor was very helpful. Service was performed promptly and professionally. Would recommend this dealer. More

by richardstoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Apr 12, 2024 -

Motor Mile Subaru responded

Richard, we're glad to know our service advisor was able to assist you effectively at Motor Mile Subaru. Thanks for recommending us and your positive feedback!

March 26, 2024

Professional and friendly very nice to deal with And fast service. I will be back More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 26, 2024 -

Motor Mile Subaru responded

We are so happy that our Motor Mile Subaru team delivered an excellent experience. Thank you, Tony!

March 19, 2024

I was very pleased with the service I received for my vehicle. I brought up some questions I had and was able to leave feeling confident and trusting in the work done on my car. Chris, is amazing and ver More

by raquel934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 20, 2024 -

Motor Mile Subaru responded

Raquel, we're delighted to know that Chris and our team at Motor Mile Subaru were able to provide you with the excellent service you deserve. Thanks for trusting us with your vehicle!

March 15, 2024

Always a great reassurance to be assisted by Brian Lawless and his team at the Subaru desk at Shelor Dealership. They keep me up to date and communicate promptly. More

by OldSubarufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless, Eric, another gentleman
Mar 15, 2024 -

Motor Mile Subaru responded

It's always our pleasure to assist you! Thanks for putting your trust in Brian and the Motor Mile Subaru Team to keep your vehicle running smoothly - see you next time!

March 06, 2024

Everyone was very nice and helpful. To get me back on the road. Will definitely return and recommend to all. Thank you! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 06, 2024 -

Motor Mile Subaru responded

Angela, we're so glad to know our team at Motor Mile Subaru was able to assist you effectively. Thanks for recommending us and looking forward to seeing you again!

March 02, 2024

My request for service was scheduled promptly,the following day. An issue with opening the hood was immediately solved. The rest of service was completed in an hour. Service representative,ChrisHaden More

by billakers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that your service experience at Motor Mile Subaru was a positive one and that Chris went the extra mile for you. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2024

Work was professional and reasonable. My technician, Brian, kept me informed and was very helpful during the process. More

by Kvculhane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 04, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian and our team at Motor Mile Subaru were able to provide you with a professional and reasonable service. We appreciate your feedback!

February 28, 2024

The service was good but the problem I have is why the first six month service wouldn't be free of charge regardless of whether or not we purchased a service plan. I will also have to say that the rate is More

by randyjboyd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Dow (service), Shannon (sales)
Feb 29, 2024 -

Motor Mile Subaru responded

Randy, we're not aware of any franchise that offers all services free for the first six months. If you have a plan that covers your repairs, please let us know immediately so we can have your bill adjusted. Customer Relations – cr@shelor.com

February 22, 2024

I was extremely happy with Casey and Shelor Motor Mile Service Department. It is so easy to make an appointment and everything was handled very efficiently. The services and cost were explained ahead of t More

by Abba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Feb 22, 2024 -

Motor Mile Subaru responded

We're so glad to know that Casey and our service department at Motor Mile Subaru made your experience a positive one! We always aim for efficiency and clear communication. Thanks for the review, we appreciate it!

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