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Motor Werks Honda - Service Center

Barrington, IL

4.4
156 Reviews

156 Reviews of Motor Werks Honda - Service Center

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February 07, 2024

Akema took care of our service with ease. He ensured to be early at work to accommodate my work schedule and made sure I got in time to work. You guys genuinely care that’s why I came three t More

by Boksur
Recommend Dealer
Yes
Employees Worked With
Akema Collins
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Feb 08, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your rating of your recent visit at Motor Werks Honda with Service Advisor, Akema Collins. We appreciate your continued business with us both in Sales and Service. We are glad were able to take advantage of our Car Wash and enjoyed the culture of our Showrooms. Driven by You.

Helpful
February 07, 2024

Easy appointment set up. Service issue resolved. In and out quickly. Professional customer service. Damla is a hero!!! More

by Jamming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback on your recent experience with Damla Alkan and Motor Werks Honda. We are thrilled you took advantage of our Full Time Service Scheduling Team and reaped the benefit of an orchestrated appointment. Driven by You.

Helpful
January 30, 2024

Thanks for the prompt communication and timely service duration. I highly recommend Motor Werks Honda. Loved the video! More

by email.steveslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damla Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your recent experience with Motor Werks Honda and Damla Alkan,. We are thrilled that you appreciated the video diagnosis of your vehicle. We look forward to assisting you maintaining your vehicle. Driven by You.

Helpful
January 12, 2024

Excellent customer service, the employees were awesome. Overall a gray experience I’m very satisfied with my purchase and service. More

by nevarezmeraz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke, Antonio Carraman
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Jan 22, 2024 -

Motor Werks Honda responded

Thank you for taking the time to review your recent experience with Motor Werks Honda Service and Antonio Carraman. We are thrilled that your experience was just "excellent." Driven by You.

Helpful
January 09, 2024

Handled very professionally and efficiently. The communication and follow up was excellent. My vehicle was not purchased at this dealership. I am from Florida and was visiting relatives. Came in More

by Binfordcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Croke
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Jan 10, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda Service Department and Your Advisor, Molly Croke. We are glad we were able to assist you with your vehicle while visiting from out of state. We welcome the opportunity to assist you with our Out of State Process next time you are in the Market. Driven by You.

Helpful
January 08, 2024

Best in class service among all other dealers in Northwest suburbs. Vehicle was cared for nicely. More

by Abhishek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda and Evans Marinakis. Thank you for the opportunity to assist you with the maintenance on your vehicle. Driven by You.

Helpful
January 07, 2024

They are always very kind and on time. They truly treat you like they value you. More

by jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Willner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your recent experience with Motor Werks Honda and Certified Client Advisor, Kurt Willner. We are thrilled that you felt "Valued" in our One and Only Sales Process. Driven by You.

Helpful
January 01, 2024

Salesman was awesome. The customer service and issue handling was terrible! They actually told me I didn't buy an expensive enough model to get a loner.... More

by Danny L
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Aramburo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
December 21, 2023

We had a problem on the first visit, by I greatly apreciate their effort to make everything right. More

by YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levent
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Jan 31, 2024 -

Motor Werks Honda responded

Thank you for taking the time to share your experience with Motor Werks Honda and Service Manager, Levent Oner. We appreciate the opportunity to address your concern and are thrilled that we were able to " make everything right." Driven by You.

Helpful
December 07, 2023

First visit as this dealership and they did a good job with oil change and inspection. I will go there again. Only issue is getting hold of service advisor to ask specific question before making an appo More

by pmpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Motor Werks Honda responded

Thank you for taking the time to share your feedback. We are actively improving our Process to always improve your experience with us. We also have a Full Time Scheduling Staff to assist you with your appointments during all hours of operation. Driven by You.

Helpful
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