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Motor Werks Infiniti - Service Center

Barrington, IL

5.0
16 Reviews

16 Reviews of Motor Werks Infiniti - Service Center

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November 27, 2023

It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely More

by M3owner
Recommend Dealer
Yes
Employees Worked With
James Williams
Jan 11, 2024 -

Motor Werks INFINITI responded

Thank you for taking time to share your feedback on James Williams, Client Advisor. The Client Advisors at Motor Werks in Barrington are able to assist you in all Six of our New Car Franchises when visiting our facility in Barrington. Driven by You.

November 02, 2023

Michelle Kuizin is the best sales person I’ve dealt with my entire life I will recommend her to anyone More

by Lesswislocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kuizin
December 30, 2022

Always good customer service and efficient. I have always had a detailed explanation of service. More

by yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback. We are thrilled that Kevin provided a great service experience. Thank you for choosing us to earn your business and trust. Driven by You

December 22, 2022

This is a great dealer to service my vehicle. The service consultants are polite and attentive. More

by RhandyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nuzzo
Dec 27, 2022 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Jason and the services he provided. He strives to provide the best customer service. Thank you for choosing us to earn your business. Driven by you.

December 13, 2022

Great place to get your car serviced! they are fast and friendly. It was overall a great experience! More

by garyrosentreter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Motor Werks INFINITI responded

Thank you for sharing your feedback. We are thrilled our Infiniti team has provided multiple great experiences. We strive to provide an upfront, honest, and transparent experience. Thank you for being a loyal customer and for choosing us to earn your business. Driven by You

March 26, 2022

Kira in service department is amazing. She is personable and professional! Super quick response time and took care of a concern that I had (which turned out to be nothing) after purchasin More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira
Mar 30, 2022 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback. We are thrilled that Kira, Vesko, and Patryk exceeded your expectations. They strive to deliver the best customer experiences. They take pride in making sure your experience is one to remember. Thank you for choosing us to earn your business, and trust. Congratulations on your Q50! Driven by You.

March 11, 2022

The service was great. I don't see how they could have serviced my car any better. More

by jimgeriroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Motor Werks INFINITI responded

Thank you for your rating, We are thrilled that our team provided a five star experience. Welcome to the Circle.

January 08, 2022

Kevin will get you in and out. Trustworthy dealership, keeps you updated about issues found. More

by Cibanes97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Motor Werks INFINITI responded

Thank you for sharing your feedback on working with Kevin. We are thrilled you were happy with the customer service he provided for the servicing of your vehicle. Thank you for choosing us to earn your business and trust. Welcome to the Circle.

Jan 12, 2022 -

Cibanes97 responded

I am pleased to do business again with Motor Werks INFINITI, I was about to abandon the Infiniti family. Maybe time to reconsider. Thanks for everything.

October 29, 2021

My Infinity vehicle was purchased at your dealership in 2008. Your service department has performed during that time all maintenance needs and requirements in good turn. At my age I intend to keep on drivi More

by X
Recommend Dealer
Yes
Employees Worked With
Kira Kuszynski
Nov 01, 2021 -

Motor Werks INFINITI responded

Thank you for sharing your feedback. We are thrilled you have been a customer since 2008 and to this day your vehicle is the best you have ever owned. Thank you for choosing us to earn your business and trust. We wish you and your vehicle many happy years to come. Thank you for being in the Circle.

September 15, 2021

The Service Dept. is very good. The work was very well done. Kevin is an excellent service advisor. He is very friendly and professional! I would highly recommend Motor Werks and Kevin. More

by carney325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Perreault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback with us. We are thrilled you are happy with the services on your vehicle and working with Kevin. Thank you for choosing us to earn your business. Welcome to the Circle.

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