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MotorWorld Acura - Service Center

Wilkes-Barre, PA

3.9
52 Reviews

52 Reviews of MotorWorld Acura - Service Center

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May 01, 2018

Positive Mental Attitude The service department at MotorWorld Acura is top notch. I came in for annual state inspection, I received updates and my vehicle in a timely manner. More

by Becky3883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
May 03, 2018 -

MotorWorld Acura responded

Becky, this is great to hear! Our team is dedicated to providing top notch service. We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2018

Tail Light Everything happened as advertised no surprises. Gave us a nice loaner and car was done very quickly. Definitely would recommend to family and friends More

by R4mmgujy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
May 01, 2018 -

MotorWorld Acura responded

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

April 18, 2018

Fast and friendly service Overall it was a very nice visit. Jason, the one who handled everything was fantastic and couldn't ask for better service. Would definitely recommend More

by Erin Schlosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Apr 22, 2018 -

MotorWorld Acura responded

Erin, we are happy to hear you enjoyed working with Jason! We're looking forward to your next visit with us!

April 12, 2018

Consistent, excellence service. All of the service consultants I have worked with are friendly and professional. For example, Craig Wilson, my current service consultant arranged for More

by RDX2007!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : BJ (from Honda), Craig Wilson, Jason Shannon
Apr 13, 2018 -

MotorWorld Acura responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Acura! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 02, 2018

Jason is a real professional and very helpful every time. Meeting this person is always a pleasure. Great personality and always meets the customers with a smile. Professionalism and his highly customer skill More

by GRegep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Apr 05, 2018 -

MotorWorld Acura responded

Thanks for your feedback! We're glad to hear that Jason was so great to work with! If you ever need anything additional, don't hesitate to reach out! Take care!

March 30, 2018

Regular Service Maintenance I was very happy with the service today. Took my car in at appointment time, reviewed the service technicians report with me and I was out the door in More

by MLStoffel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Apr 02, 2018 -

MotorWorld Acura responded

Thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Acura! If you have any further questions, please don't hesitate to reach out!

March 27, 2018

Excellent Service Exceptional service and great place to visit. Would recommend to anyone. Thank you for the helpful service. Cant wait to come back for my next servi More

by Jason Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mudlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

MotorWorld Acura responded

Jason, we're pleased you received exceptional service from our team. Thanks for the recommendation and have an amazing day!

March 27, 2018

Seevice Great overall experience, very helpful and understanding. Went above and beyond during my service appointmnt. The staff was very friendly and had my More

by Avan57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Mar 28, 2018 -

MotorWorld Acura responded

We're happy you had a great overall experience with us. Please don't hesitate to reach out if there's anything additional we can do for you!

March 27, 2018

Needed tires and oil change Craig got me in and out before noon and shuttled to and from my place of work, will be coming back to him for future visits awesome stuff! More

by Michaeltyahur666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
Mar 28, 2018 -

MotorWorld Acura responded

Michael, we are pleased Craig delivered timely service. Thanks for taking the time to leave us this information about your recent visit. Take care!

March 27, 2018

Painless tire repir Craig in the service department made sure my flat tire on my 17 civic si was repaired quickly and without any issues. He helped me in every way possib More

by Nranella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
Mar 28, 2018 -

MotorWorld Acura responded

We are happy Craig was able to help with your flat tire in a timely manner. Please don't hesitate to reach out to us if there's anything more we can do!

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