
MotorWorld Toyota
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I am a VERY satisfied customer of Ertley Toyota. Having used other toyota dealers in tbd past and making the change to ertley was a big move however from my 1st phone conversation with mark n then jay- the used other toyota dealers in tbd past and making the change to ertley was a big move however from my 1st phone conversation with mark n then jay- they were straightforward. N honest. I loved the experience n have since recommended friends to visit n request mark. Even after my purchase I needed a copy of paperwork - mark took care of it- thanx so much mark for the truly great customer service! We have found ourselves our new toyota dealership n it is ertley! We r thrilled! Tuns mark - you rock mate! We will be back for future purchases! Sincerely Chrissy Greblick More
Mark Byron and Jay Thomas was very helpful in finding my first new car. Mark was very helpful throughout the entire process and steered me in the right direction to find exactly what I wanted and I could no first new car. Mark was very helpful throughout the entire process and steered me in the right direction to find exactly what I wanted and I could not be happier with my purchase. Mark and Jay were able to work with my father and I to find a great monthly payment that was affordable for me. I highly recommend working with Mark and Jay. Such a great sales staff and very personable. More
We came in to comparison shop and ended up buying at Motorworld. Our sales consultant was a pleasure to work with. The entire process was very well done. Motorworld. Our sales consultant was a pleasure to work with. The entire process was very well done. More
WE have bought several cars at the dealership and have always received excellant customer service buying the car and any service we needed after. The sales rep was very knowledgable. always received excellant customer service buying the car and any service we needed after. The sales rep was very knowledgable. More
My husband and I have been looking for a car at a reasonable price. We didn't want to be pressured or stalked by any dealership. We had shopped around and felt that we weren't getting the best deal reasonable price. We didn't want to be pressured or stalked by any dealership. We had shopped around and felt that we weren't getting the best deal. A friend recommended that we go to Toyota at Motorworld. I called the Jay the sales manager and asked him to give us his best price quote. I was amazed at the transparency of the quote and the willingness of the dealership to ensure that we got the right car. We went for the test drive that night with Mate and not only was he witty but he had technical depth. We ended our test drive by purchasing the car that night. I would highly recommend Jay and his Toyota team to anyone looking to buy a Toyota. More
We didn't know what to expect but we are very happy with our experience at Motorworld. Mark Byron and Jay Thomas were professional and accommodating. We would go back to Motorworld and send our family and our experience at Motorworld. Mark Byron and Jay Thomas were professional and accommodating. We would go back to Motorworld and send our family and friends. More
I gave the highest rating because of Mark Byron. He was very helpful to us. Right from the start he was friendly, professional, knowledgeable, and a down-to-earth person. He never pressured us. Quite the very helpful to us. Right from the start he was friendly, professional, knowledgeable, and a down-to-earth person. He never pressured us. Quite the contrary, we felt at ease. He spent lots of time with us explaining the Prius. He said he would be there for us, and he was. We just love our new car. Thank you, Mark. You went the extra mile for us and we truly appreciate it. More
Just like other reviews,I have nothing but good to say about Mark he was a pleasure to deal with, being a woman on my own, it isn't always easy and comfortable dealing on my own. Mark has a great persona about Mark he was a pleasure to deal with, being a woman on my own, it isn't always easy and comfortable dealing on my own. Mark has a great personality and is not pushy at all, I told him what I could afford and that was the beginning and the end, I am driving my new Rav4 and loving it !! I contacted another Toyota dealer in Sranton, when I told tem what I could afford they said "shop around" so I did, their loss !!! Mark is awsome, so happy to have met him. Oh yes, Jay and Greg were nice as well, thanks to them too :) Robin Carrera More
You would think a big dealership would be able to give you a collision estimate the same day. My daughter's vehicle was hit the night before and I need to get it in and get her a rental vehicle to go to w you a collision estimate the same day. My daughter's vehicle was hit the night before and I need to get it in and get her a rental vehicle to go to work and school, they could not take me till the following day, called local Nissan dealer who took me within a half hour. Motorworld didn't even try to accommodate us & it didn't even bother them when i told them I had to take it to another dealer today. Guess that's what it is when you get to big, customer always suffers !! More
I had a very enjoyable experience purchasing my 2012 Toyota Sienna minivan. Mark listened to what my family's needs were and did not pressure me. I would definitely recommend Mark, Greg and Motorworld Toyota Sienna minivan. Mark listened to what my family's needs were and did not pressure me. I would definitely recommend Mark, Greg and Motorworld to family and friends! More