Motorcars Toyota

I went in for service because my check engine light was coming on and off and I left with a detached muffler and loud engine. Turns out my lighting harness for my headlight is missing as well now. Never going back there.

Excellent experience. Al greeted me at the door and right away helped me to get exactly what I wanted. He was very courteous and efficient.

Sales manager, Earl was excellent to work with.!! I would recommend him and the dealership to friends, co-workers and family members. Good comfortable experience.

I worked with Earl, the sales manager. He made a very stressful experience comfortable for me. You could tell he enjoys his job by the way he treats his customers and also making them feel at ease. He explained all the details about the car. Everyone that I came in contact with was very friendly.

Overall, I was pleased with my salesman, Jim Donnelly. He helped my locate the vehicle I wanted. I used the TrueCar app. Jim was friendly and was able to communicate well with email. I was disappointed with Motorcars offer for my trade. They offered 500$ for my vehicle and said the Kelley blue book value was 450$. Kelley Blue was three times what Motorcars said it was. With this unfair offer I decided to keep my vehicle. Also they charged 200 dollars for Nitrogen inflation of the tires. I did not request nor want this feature. Regular air is already 70% Nitrogen. In addition, they applied a Motorcars advertisement sticker to the rear bumper of my vehicle. The adhesive of the sticker is not easily removed after pealing off the sticker. I interacted with several dealerships and chose Motorcars because they were the only dealership who had the XSE with the features I wanted. I would recommend the dealership to someone in the market for a new car if they weren’t looking to trade in, and I’d also tell them ahead of time to save themselves the 200 for the Nitrogen tire fee.

Ver little instruction on use. No interest in maki ng dure I understood how to use new electronics. No patience. Couldn’t make service Appointment for scotchguard package included. Called 6 times.

Sayed was a great salesperson to work with. He was polite, professional, and listened to what we wanted to get us exactly what we were looking for within our budget. This is our third new car from Motorcars Toyota.

Excellent customer service! Audrey & the team were very honest & easy to work with! Would definitely recommend them if you are looking to purchase a new Toyota. I love my 2019 Rav4 Hybrid!

J-Rell was excellent from day one on 4-10-19 to 4-29-19 the day I got my 2019 toyota rav4 xse hybrid

I had a wonderful experience at Motorcars Toyota! Mario, Derek, and the entire staff were friendly, courteous, and professional! I love my Toyota 4Runner Night Shade Edition!!!