I recently dealt with three sales dept associates; Comrun Tabatabaie (Sales), Bill Zaleppa (Sales Manager) and Michelle Brockway (Business Manager) in exiting my lease of a 2007 Santa Fe Limited which I have had for two years, and leasing another 2008 Santa Fe Limited.
The entire experience was pleasant, with all presenting a pleasant, professional, "can-do" attitude with concern for my time in mind, handling all aspects of the transaction expeditiously, but taking the time to ensure that I understood all aspects of the transaction, vehicle features, etc thoroughly.
I also want to mention the service dept. I have only had one minor adjustment in the past two years on my previous Hyundai besides routine services, all of which were handled very professionally by Scott Van Valkenburgh in service. Within the last two weeks, I also called on a Saturday morning and spoke to Kate in service, who got me in (again for routine service) and out very quickly the same day. In all, I can honestly say that this dealership has been by far the best I have dealt with in many years of car ownership, and I will continue to recommend this dealership to others !