Muller Subaru

Over and Above Effort While searching for a new Subaru, I was put in contact with Ann Sergesketter. She was incredibly thorough in trying to help me find the specific vehi While searching for a new Subaru, I was put in contact with Ann Sergesketter. She was incredibly thorough in trying to help me find the specific vehicle I was looking for in the price range I was looking for. After ending our communication once we determed that the vehicle I was looking for wouldn't be available in the time frame I needed (essentially immediately), Ann continued to keep an eye out for me and emailed/called with suggestions as she came across them. My search had included many dealerships other than Muller Subaru and frankly I found that most salespeople didn't seem especially concerned with helping me in find the vehicle I wanted. Ann was pleasant, helpful, and went over and above for me even when it looked like my time restraints would likely force me to look elsewhere. The next time I'm on the market, Muller Subaru will be my first stop and I'll make sure to ask for Ann. More

Very nice, straightforward experience I assisted my 27-year-old daughter in a search to replace her 2005 Honda CR-V. We visited three dealerships in the process, driving four different ve I assisted my 27-year-old daughter in a search to replace her 2005 Honda CR-V. We visited three dealerships in the process, driving four different vehicles. She decided to go with a new Subaru SV Crosstrek from Muller Subaru. (We drove out of our way to visit Muller Subaru, because our family has had excellent experience with Muller Honda just down the road from the Subaru store in Highland Park.) We worked with sales rep Alex Kutsko and sales manager Karl Novitskiy. From the very beginning, both were straightforward and respectful, and there were no surprises in pricing or anything else. We very much appreciated that Alex's approach was to discuss the advantages of the Subaru rather than to trash the competitors (Honda CR-V and HR-V, and Mazda CX-5, all of which are fine vehicles). Truly a slime-free experience. Wouldn't hesitate to recommend to others or to return for another vehicle. More

No muss, no fuss with aftermarket warranty. Starting with Tommy Pililimis at Mueller Acura (who sold me a pre-owned Subaru), the Mueller experience has been very positive. Tommy put me in touch Starting with Tommy Pililimis at Mueller Acura (who sold me a pre-owned Subaru), the Mueller experience has been very positive. Tommy put me in touch with TJ at their Subaru service center. TJ wasn't available when I called and instead of having me wait until the next week, Tony Rinchiuso got the process started immediately. He helped me arrange a tow and took it from there. Tony is very friendly, communicative and helpful. Other than fixing the car, the best thing he did for me was handle the warranty company. This saved me from having to take time from my actual job to deal with that part of the situation. More

Great Experience at Muller My wife and I were not looking forward to the process of buying a new car because of our previous experience at other dealerships. But upon meeting Bo My wife and I were not looking forward to the process of buying a new car because of our previous experience at other dealerships. But upon meeting Bob Szramek, our car buying experience became the easiest one we have ever known. Bob is a consummate professional answering all of our questions in a knowledgeable fashion. During the entire process Bob was patient and kind exerting no pressure on us to make a quick decision. We enjoyed the whole car-buying process at Muller and highly recommend Bob to anyone wanting to purchase a Subaru. I must also mention that working with Al Svita was a pleasure in helping us seal the deal. More

Superb Experience With Muller Subaru - 2015 Subaru Outback My recent purchase experience with Muller Subaru - in particular, Ruan Jonker, Karl Novitskiy, and Andy Szozda - could not have been more pleasant or My recent purchase experience with Muller Subaru - in particular, Ruan Jonker, Karl Novitskiy, and Andy Szozda - could not have been more pleasant or easier. Everyone with whom I interacted was helpful, well informed, and perhaps most importantly, fair. If my future service experiences with Muller Subaru are anywhere near as pleasant as the purchase experience was, then they will have my business more a long, long, time to come. More

Coupons not fully honored - service reps unable to remedy. Coupon on website said $28.95 oil change with "synthetic slightly higher". That's a direct quote. Well they want $59.95 which is over 100% more for Coupon on website said $28.95 oil change with "synthetic slightly higher". That's a direct quote. Well they want $59.95 which is over 100% more for synthetic on my 2013 Impreza. The service guys admitted it was "misleading". In my book when you make a mistake you fix it. It says a lot of reputation. In this case it wasn't fixed. More

Five star experience all the way around. Everything regarding our experience with Mueller representative Bob Szramek and Internet manager Ann Sergeskettee was extremely helpful. Both answer Everything regarding our experience with Mueller representative Bob Szramek and Internet manager Ann Sergeskettee was extremely helpful. Both answered all our questions and Bob did his best to make us feel extremely comfortable and even tried to help us find a good, quick, close restaurant for dinner prior to our driving back home. My son and I drove all the way from Grand Rapids Michigan to do a deal with this dealership. It was well worth our time and we would do it again. More

Subaru Outback After driving a van for 20+ years, purchased the 2015 Subaru Outback upon recommendation of family member and our salesman, Ruan. Great cargo space f After driving a van for 20+ years, purchased the 2015 Subaru Outback upon recommendation of family member and our salesman, Ruan. Great cargo space for dog and luggage. More

Good experience and sold on Subaru! Really good experience. Ben is a knowledgeable and respectful sales person as well as Karl, the manager. Prior to purchase, I had no expectation tha Really good experience. Ben is a knowledgeable and respectful sales person as well as Karl, the manager. Prior to purchase, I had no expectation that I would purchase a Subaru and did extensive research on SUV's and appreciated the styling, safety, and overall performance of the Outback Limited 2015 the most. More

Very satisfied with the purchase process My wife and I received excellent, straightforward service from Ruan throughout the purchase process of our Forester. We highly recommend both Ruan an My wife and I received excellent, straightforward service from Ruan throughout the purchase process of our Forester. We highly recommend both Ruan and the dealership. More