Muller Subaru

Friendly & straight forward experience This was our first Subaru purchase and we had checked Muller's website and noticed they had a few Used options that appealed to us. Right as we walke This was our first Subaru purchase and we had checked Muller's website and noticed they had a few Used options that appealed to us. Right as we walked in Ruan welcomed us, got an idea of what we were looking for and took us to see the cars we had seen online. We didn't waste any time and got right down to business. We saw all the vehicles we wanted to see, got plenty of information on every little detail we had questions on, then took the one we liked for a test drive. Ruan worked with us on our trade in and a short while later, with the help of Andy Szozda for all the paper work, we were driving off in our 'new' car. Based on the car, as well as the purchasing experience, I would definitely recommend a Subaru, and specifically, Muller Subaru to anyone looking for a new car! More

Very good experience I purchased my first Subaru earlier this year and bought it at Muller. I dealt with Bob Szramek who was recommended to me by a friend. He is quite e I purchased my first Subaru earlier this year and bought it at Muller. I dealt with Bob Szramek who was recommended to me by a friend. He is quite easy to work with and I trusted him to give me a fair deal. From the first phone call right down to driving it off the lot, Bob and the folks at Muller were very helpful. More

Great I'm lucky Lauren is my Service Writer. She's efficient, professional as a sweetheart. The team of men that work with her always take care of me and my I'm lucky Lauren is my Service Writer. She's efficient, professional as a sweetheart. The team of men that work with her always take care of me and my car. I also see extra steps of care being done on my car. I so appreciate it! When I purchased my car new Alex Kutsko was wonderful. He still does check in calls and follow up emails. More

this place is fantastic The level or customer service is fantastic. The sales team and the service team are great. I highly recommend Muller. This is the second Subaru tha The level or customer service is fantastic. The sales team and the service team are great. I highly recommend Muller. This is the second Subaru that I have owned. I had a issue with my airbag alarm over the weekend. I called on Monday and they took the car in and solved the problem very quickly, plus did an oil change , tire rotation, and checked over everything.. In todays world it is very rare that customer service of this level exists. I love my Subaru and I love this dealer. I highly recommend them!. Debbie Mitchell More

Outstanding Service I have been taking my two Subaru's (Forester and Tribeca) to Muller Subaru for a few years now. Service has always been excellent. Service has always I have been taking my two Subaru's (Forester and Tribeca) to Muller Subaru for a few years now. Service has always been excellent. Service has always been a positive experience with no surprises. Service advisor Lauren has been extremely helpful at each visit. The Muller ownership group did a nice refresh a couple years ago of the waiting area greatly improving the waiting area experience. I would highly recommend the Muller Subaru service department. More

Knowledgeable, friendly, courteous service We have 3 Subarus. The brand is great and Muller has always been superb on the service end. Whether it is getting you in and out for a quick oil chang We have 3 Subarus. The brand is great and Muller has always been superb on the service end. Whether it is getting you in and out for a quick oil change or setting you up with a complimentary loaner for bigger service, Muller is as fine a dealership as I have ever worked with, including BMW and Lexus. No surprises or upsells. Their service consultant Lauren Gaines is as knowledgeable and accommodating a service professional as I have ever dealt with anywhere and is one of the main reasons I like to have my maintenance performed there. More

Great experience First of all I love my new Subaru outback. It took me a while to decide what I wanted to purchase. Everyone at Muller was extremely helpful. There was First of all I love my new Subaru outback. It took me a while to decide what I wanted to purchase. Everyone at Muller was extremely helpful. There was no pressure to buy and they patiently and quickly responded to my phone calls and emails when I had a lot of questions that needed to be answered. The process was straight forward. The day I purchased the car the process went quickly and smoothly. Since then they have followed up to see if I had any other questions about the car. Bob Symarek was our salesman. He was patient, knowledgeable and helpful. Everyone we worked with regarding our trade in and our financing was the same. More

buy your Subaru here! Start to finish, Muller Subaru provided us with polite, knowledgeable, friendly service. We came in looking for a Forester and they did not try to ste Start to finish, Muller Subaru provided us with polite, knowledgeable, friendly service. We came in looking for a Forester and they did not try to steer us to a different car, even though the Forester is a popular car and they may have wanted to move other cars that were not selling as quickly. We got a great car at a great price and we love it! More

What a ride. My wife and I factory ordered a new Subaru. We definitely got excited when we heard the car had arrived. Everything went fairly smoothly until we went My wife and I factory ordered a new Subaru. We definitely got excited when we heard the car had arrived. Everything went fairly smoothly until we went into the finance office Looking through the paper work I was asked to sign an arbitration agreement. It is essentially a waiver form giving up legal recourse against the dealer in the event of a dispute. Neither of us felt comfortable signing the paper so we didn't. I felt like I wanted to research this more before making any further commitment. I called a few dealers and ultimately contacted my attorney and they all assured me it was a common form and it didn't necessarily waive all of my rights. Feeling more comfortable, we went back to the dealer a few hours later only to be confronted by the General manager Jeff Harris. I can honestly say this man had the social skills and compassion equal to someone from the third reich. He spoke 4 times louder than he needed to, spoke down to both of us, and essentially told us he was no longer interested in selling us a car. For all of the talk about this being a "family operation" I have never left a place more upset, perplexed, and thankful the transaction did not complete. Honestly if you read this, by all means steer away from this man, my wife and I concurred he is unbalanced and has no business being in control of a hot dog stand let alone a dealership. We purchased our car at Grand Subaru and couldn't have been more pleased with the outcome. More

Be aware I would never do business here again, the service was poor and no one talk to you. just a bad place to buy or have you car worked on. I would never do business here again, the service was poor and no one talk to you. just a bad place to buy or have you car worked on. More