Muller's Woodfield Acura - Service Center
Hoffman Estates, IL

161 Reviews of Muller's Woodfield Acura - Service Center
Top notch service and very professional staff. Chris provided in-depth explanations of required service on top of a thorough, multi-point inspection. Waiting area was comfortable with snacks, drinks and provided in-depth explanations of required service on top of a thorough, multi-point inspection. Waiting area was comfortable with snacks, drinks and coffee/tea and wifi enabled so I could continue to work remotely. More
Fast friendly service with no surprises. Service usually takes less time than anticipated and doesn’t cost more than the estimate. Comfortable waiting room. Taking appropriate covid precautions. takes less time than anticipated and doesn’t cost more than the estimate. Comfortable waiting room. Taking appropriate covid precautions. More
Efficient, knowledgeable, courteous staff and excellent service. Been dealing with Muller’s Acura for 20 years and have been highly satisfied purchasing and having all servicing done at Muller’s. service. Been dealing with Muller’s Acura for 20 years and have been highly satisfied purchasing and having all servicing done at Muller’s. More
Had problem with my 2021 RDX clock resetting itself to 2015... Chris Anderson stepped up (after trying to fix 3 times. He was able to get it fixed thru Acura's home office technical support team. He wa 2015... Chris Anderson stepped up (after trying to fix 3 times. He was able to get it fixed thru Acura's home office technical support team. He was very easy to deal with and the issue has now been fixed! More
Efficient and quick service as always. Had an issue that Muller completely took care of. My sales person German recognized me and wanted to make sure i was well taken care of. Muller completely took care of. My sales person German recognized me and wanted to make sure i was well taken care of. More
Mark Dettlo and the team at Acura are the best. I trust them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. More
Ken greeted me right away and we went over the items that I had concerns about. Told him I was waiting for the car and they had it done 10 minutes early. I had concerns about. Told him I was waiting for the car and they had it done 10 minutes early. More
Brought my 2016 RLX in for a recall fix. Service provided by Kim Burnett was truly superior. Service was prompt and efficient. I have primarily worked with Kim every time I've been in for any service (which by Kim Burnett was truly superior. Service was prompt and efficient. I have primarily worked with Kim every time I've been in for any service (which thankfully hasn't been ofter) and she is really a pro! Great to work with. Brian Casey (Thomas Engineering). More
Great customer service! the Service department sets the expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean and comfortable. Highly recommend More
The customer service at Mueller is always exceptional! However, the sticker-shock for routine service continues..... Kim was super helpful, but she has no control over pricing. Routine service was about $ However, the sticker-shock for routine service continues..... Kim was super helpful, but she has no control over pricing. Routine service was about $800.! And I declined a few recommendations..... More