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Mullinax Ford of Olympia

Olympia, WA

4.7
531 Reviews

2225 Carriage Dr SW

Olympia, WA

98502

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Showing 531 reviews

December 16, 2023

Friendly, direct with all responses. Consistent attitude with all company participants.All purchasing decisions were unforced. More

by maherne8841
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance, RYAN TRUJILLO
Dec 16, 2023 -

Mullinax Ford of Olympia responded

Thank you for highlighting the friendliness and directness of our team, as well as the consistent attitude across all company participants. We're glad to know that you felt at ease with the purchasing process and that all decisions were made without any pressure. Your experience and satisfaction are important to us, and we strive to maintain this level of service for every customer. We appreciate your feedback and look forward to assisting you again in the future!

October 24, 2023

If I could give them 0 I would. Completely deceptive and predatory business practices. The manager ( can't remember his name) was completely unprofessional. They ran a hard credi More

by W2023
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Virgilio Ramirez
Oct 27, 2023 -

Mullinax Ford of Olympia responded

Greetings, Thanks for taking the time to share your feedback regarding your recent experience at Mullinax. We truly appreciate your input as it helps us better understand the issues you encountered and enables us to improve our services. Although we cannot get into details of credit and transactions online, we would like to speak with you to gain a more comprehensive understanding of your visit – this way we can try our best to rectify your concerns. We look forward to listening and speaking with you. Zach Dodge General Manager Mullinax Ford of Olympia 360-943-9300 e: zdodge@MullinaxFord.com w: mullinaxfordolympia.com

August 30, 2023

I had the pleasure of working with Gaberiel while buying my new truck. A very friendly,very honest, very professional sales individual.He made this a No Pressure expierence. Just the way I prefer, quick a More

by bigmanhutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel/sales and Bobbi /finance
Sep 01, 2023 -

Mullinax Ford of Olympia responded

We're delighted to hear you had such a positive experience with Gabriel! It's our aim to make the car buying process as smooth and pressure-free as possible. Thank you for choosing us for your new truck, and we look forward to serving you again in the future.

August 21, 2023

Very courteous and professional buying experience. Jonathan Ramez was well informed regarding features of the Ford superduty trucks and was able to answer all my questions. More

by easyrider654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramez, Gordon Abear
Aug 22, 2023 -

Mullinax Ford of Olympia responded

Thanks for leaving a review. We're pleased to hear that Jonathan Ramez provided you with a courteous and professional buying experience, showcasing his knowledge about the Ford Super Duty. We always aim to be well-informed to assist our customers best. Should you have any future inquiries or needs, Jonathan and our team are always here to help. Enjoy your truck!

August 21, 2023

Sef and Jon were great! They were super friendly and helped the trade in and buying process go smoothly. We are very happy with our purchase More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sef Farias and Jon Robison
Aug 22, 2023 -

Mullinax Ford of Olympia responded

Thanks for sharing your positive experience. We're thrilled to hear that Sef and Jon were able to assist and ensure a smooth trade-in and buying process. Your satisfaction is paramount to us, and we're delighted you're happy with your purchase. Whenever you have any future needs or questions, we're here to help. Enjoy your new vehicle!

August 02, 2023

The dealership in general was great but our sales person made the experience particularly a positive one. Thank You Johnathan. More

by ce4460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan
Aug 03, 2023 -

Mullinax Ford of Olympia responded

Thank you so much for your kind review!

August 01, 2023

Gabe and diane was great service Thanks so much for the help God bless have a great day More

by Emilym360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe sales guy
Aug 01, 2023 -

Mullinax Ford of Olympia responded

We're so happy to hear that you had a great experience with Gabe and Diane! Our team here at Mullinax Ford is dedicated to providing excellent service, and we're thrilled that they were able to help and make your visit a positive one.

July 24, 2023

Very Professional and willing to take care of anyone thank you for helping me find the right truck. Also made you feel like they were there for you instead of wanting the commission More

by Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Jul 24, 2023 -

Mullinax Ford of Olympia responded

Greetings Mitchell, Thank you for your feedback! We're thrilled to hear that our team was very professional and focused on helping you find the right truck. It's great to know that you felt supported and that they prioritized your needs over commission. Providing excellent service and ensuring customer satisfaction is our top priority, and we're glad we could assist you in finding the perfect vehicle. Thank you for choosing us, and we're here to assist you with anything else you may need in the future. Enjoy your new truck!

July 22, 2023

Great experience! No pressure from dealer to buy. Very honest and it was a a quick and easy process. More

by Joeg934
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 23, 2023 -

Mullinax Ford of Olympia responded

Thank you for the great review, Joe. We appreciate your feedback and we're thrilled to hear you had such a great experience at our dealership. Providing a pressure-free, honest, and efficient service is very important to us, and we're glad you found your time with us quick and easy.

June 28, 2023

The people were nice enough, but they sold 2 of the 3 cars I came to look at and didn't let me know until I got there. More

by Beamn
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Johnathan
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