I'm new to Mazda, as an owner. So, I'm not familiar with reliability and build quality. Upon recommendation from a friend, I decided to give Mazda a shot.
Recently, while driving on the highway, with no obstacles, debris, etc., (nor collision with any other vehicle or obstacles), I heard the sound of something instantly separating from my car! Upon further inspection, I found that my rear passenger wheel well trim had come off! When I took it to Munday Mazda, they initially could not authorize warranty replacement. However, Rich helped me. He personally provided shuttle service to my job. After consulting with "upper management ", they graciously provided warranty replacement for the part.
When I brought the vehicle in to be serviced, they had the work completed in an hour or less!
Overall, I'm satisfied with my experience. Especially, being a new customer to Mazda.
Thank you Rich, and Munday Mazda!