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Mungenast Lexus of St. Louis - Service Center

4.9

40 Lifetime Service Reviews

13700 Manchester Road, Manchester, Missouri 63011

40 Reviews of Mungenast Lexus of St. Louis - Service Center

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February 04, 2018

"I couldn't be more happy with Mungenast Lexus of St. Louis"

- Shonté

They go above and beyond to make sure I'm happy with every detail. I bought the car here in '15, and come back for service. They always make sure to let me know that I am important to them.

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Recommend Dealer
Yes
Employees Worked With
Mike O'Shea
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 03, 2018

"Lazy day in January at the Lexus dealers"

- tired of forms

Found and fixed a minor problem that I was unaware of. Gave me some idea of extent of next 120000 mile service. Had a cup of good coffee.

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Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 26, 2018

"Prompt Professional Service"

- alphapipedog

Very easy and efficient service. From the scheduling to the completion was prompt and professional. All comments and requests were addressed. Very comfortable waiting area.

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Recommend Dealer
Yes
Employees Worked With
January 11, 2018

"Smooth Service"

- Michael C

Visited for oil change and maintenance check. Without Surprises and/or Drama. Matt Wiese was exceptional. Provided me with a loaner vehicle and promptly called me when my service was completed. Mungenast Lexus Staff are 5 Star Professionals! Many Thanks

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Recommend Dealer
Yes
Employees Worked With
Matt Wiese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2017

"The Best Of Everything"

- HappyCamper

I relocated to St. Louis from Virginia 3 years ago and had such great service over some 10 years with my Lexus dealer in Alexandria, VA, that I dreaded having to find a new service provider. Luckily, I found Mungenast. It has been a pleasure working with them on servicing the third Lexus I have owned. The facilities are first rate as is the service. I would give the service providers a sixth star if that was an option. The only "improvement" that I would suggest is to add some kind of high backed chair in the waiting area so I could nap.

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Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kris Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ross Spencer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2017 -

Mungenast Lexus of St. Louis responded

Thank you so much for your continued business and for taking the time to write us a review! We'll see you next time!

November 14, 2017

"5000 mile check-up"

- lexus350love

Josh did an excellent job explaining the process to me. He answered all of my questions. At the completion of the check-up on my car, he explained the next steps of scheduled maintenance for my car. He was very knowledgeable and extremely polite. As expected, I had a very pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : M. Shaw - Certified Technician
Nov 20, 2017 -

Mungenast Lexus of St. Louis responded

Thank you very much for your business and for taking the time to write us a review highlighting the exceptional service you received from Josh! We'll see you next time!

November 06, 2017

"Service was excellent and timely"

- rbrzenk

The service was excellent. I was attended to immediately when I arrived. The service representative was efficient and friendly. The actual service was timely and well done.

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Recommend Dealer
Yes
Employees Worked With
Curt Blankenship
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 07, 2017 -

Mungenast Lexus of St. Louis responded

Thank you for your continued business and for taking the time to write us a review. We'll see you next time!

October 03, 2017

"Routine Maintenance "

- Cheryl1056

Dealership always goes beyond what is expected to make sure I'm pleased! I purchased my car get all scheduled maintenance, used the collision center, and get my car washed at Mungenast Lexus.

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Recommend Dealer
Yes
Employees Worked With
Murphy Roberts
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
B.J. Springett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2017

"Very Professional"

- Lexus guy

I always have a pleasant and professional experience at Mungenast Lexus. From scheduling to consulting the whole process is fast and efficient and they advise you on any work that maybe needed on you car not just what you came in for. Great place!

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Recommend Dealer
Yes
Employees Worked With
Matt Wiese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mitzi
September 05, 2017

"Great experience"

- Richard R George

Great experience. Great customer service. Great service personnel. A all round great dealership. The best experience I have ever had at a dealership both in sales and service.

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Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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