Everything about buying a big-ticket item like a car is stressful. You want to make sure you're making the right decision. While we did our homework coming into Murray Kia (checking out Rav4, Subaru Forester, and Ford Escape, as well), Alex went above and beyond to inform us and instruct us about the Kia Sportage we test drove. He took his time while we waffled over which model we wanted to buy. In the end, we went with the Sportage Turbo in the color we wanted (Pearl Blue) and I have to say we are finding every excuse we can to drive it! We LOVE it! We love how solid the car is, the bells and whistles, the safety features, how smooth the ride is, the pick-up, and the quality of the interior. It so far superior to the 2014 Honda CRV we traded for a fair price. I'm just going to say it again: We LOVE this car!! We also really enjoyed our buying experience. It wasn't the least bit stressful. The pricing for the car and our trade-in were extremely fair and without any haggling. In fact, Alex made it fun, as well as Larry! We enjoyed working with Alex and look forward to working with Murray Kia as our car service provider. The financing took time, but that's beyond the dealership's control -- that's the nature of the beast. Neal was fantastic to work with and streamlined the process as best he could. We've driven Kia's before (totaled in accident) and know this car will last without issues. Based on our comparison shopping prior to our purchase, we know we purchased the best car at the best price!