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My Auto Import Center

Muskegon, MI

4.6
4,707 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,707 reviews

March 17, 2021

Absolutely the best dealership around, excellent customer service from Steve Devrries and the rest of the staff, no pressure at all, I was Treated like family, will definitely be a return customer and will r More

by southernbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Blais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Demarest, Steve Stepanek, Mark Deyoung
Mar 18, 2021 -

My Auto Import Center responded

Thank you for the great review! The best referrals come from amazing customers like yourself! We are so happy to hear you were pleased with the service you received at our dealership. Thank you for treating the My Auto Group team with your business!

March 17, 2021

The staff is wonderful to work with. They want to make sure we are taken care of, and Jacob did a great job of helping us find the perfect vehicle!! More

by TaylorE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Jacob Grace
Mar 17, 2021 -

My Auto Import Center responded

We are so happy to hear you were given excellent customer service by our Sales Specialist, Jacob Grace. We hope you enjoy your perfect vehicle. Thank you for the five-star rating and for the team at The My Auto Group with your business!

March 16, 2021

Very friendly dealership and extremely helpful when it came to finding just the right car for me. My sales person was very professional and made me feel comfortable. More

by chacha48888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gressett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager is outstanding
Mar 16, 2021 -

My Auto Import Center responded

We are delighted that you were 100% satisfied with your most recent during your recent visit to The My Auto Group and My Subaru of Muskegon. Thank you for the five-star review and for trusting us with your business!

March 16, 2021

My experience was great. Smooth check in process followed by genuine customer care and timely completion of the work. Very friendly and informative staff. Comfortable waiting room accommodations. More

by matthew.sears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

My Auto Import Center responded

We are so happy to hear you were given genuine customer care while at The My Auto Group. Thank you for the five-star rating and for trusting our team with your business!

March 16, 2021

The dealer was great. Subaru sent me an urgent recall about airbags which checked out to be wrong at dealer. Inspection only. Disappointed with someone. More

by tscotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Clark, Tim Coffin
Mar 17, 2021 -

My Auto Import Center responded

We are delighted to hear you were given excellent service at My Subaru of Muskegon. Thank you for trusting us with your business.

March 16, 2021

Katie was awesome! Friendly, informative and knowledgeable. Totally pulled off the feat of the month by finding a car and getting it in 2 days! More

by karajw
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

My Auto Import Center responded

We think Katie Brown is awesome as well! We love hearing that had a great experience at The My Auto Group and My Subaru of Muskegon. Thank you for the great rating and for trusting our team with your business!

March 16, 2021

Over all great experience! Everyone was extremely helpful with me getting the car I wanted. I definitely recommend going to this dealership and working with Roy to get a car! He was able to answer every ques More

by Maddyswift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere
Mar 16, 2021 -

My Auto Import Center responded

We are delighted that you were 100% satisfied with your most recent during your recent visit to The My Auto Group and My Subaru of Muskegon. We love hearing that our Sales Specialist, Roy Van Liere, went above and beyond. Thank you for the five-star review and for trusting our team with your business!

March 16, 2021

We recently purchased a 2020 Highlander Hybrid. Roy was great- he was quick to respond when I had questions and the “in person” experience was very pleasant. I would definitely recommend Roy if you’re loo More

by bbecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Van Liere
Mar 17, 2021 -

My Auto Import Center responded

We love hearing you received excellent customer service from our Sales Specialist, Roy Van Liere. We sincerely hope you enjoy your 2020 Highlander Hybrid! Thank you for the great rating and for trusting the My Toyota of Muskegon team with your business!

March 16, 2021

The dealership Service Department was quick to follow up on a concern I shared with the advisor and was even quicker to make it right, far exceeding any expectations I might have. I was surprised and impres More

by COMMUNITYGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Mar 16, 2021 -

My Auto Import Center responded

Thank you for the kind review and for trusting our team with your business!

March 16, 2021

No personal concern for the issues I’m having with Brand new Toyota truck. Not happy with product. Doesn’t seem to be their problem. More

by kirk700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

My Auto Import Center responded

We are so very sorry you were not 100% satisfied with your most recent visit to our dealership. Please contact our Service Manager, Javid Zahir at jzahir@themyautogroup.com or our Assistant Service Manager Jim Pruitt at jpruitt@themyautogroup.com so we can remedy this situation. We look forward to hearing from you at your earliest convenience.

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