Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
My Auto Import Center
Muskegon, MI
4,706 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,706 reviews
March 09, 2021
Pleasant people, great environment, great vehicle! Our 4th outback and like driving this one the best! The ride seems smoother! The only regret I have is that I did not dicker on the price, as I feel that 4th outback and like driving this one the best! The ride seems smoother! The only regret I have is that I did not dicker on the price, as I feel that If I would’ve gone through the motions I could’ve got a better deal! More
by seelark1
Verified CustomerEmployees Worked With
Timera Crosby
Helpful March 09, 2021
Roy Van Liere was a blast to work with when I bought my Chevy Trax! Bill Fisher worked hard for me on financing. Great guys! Chevy Trax! Bill Fisher worked hard for me on financing. Great guys! More
by christinesterling1204
March 09, 2021
Thank you so much for helping me get a car so fast! Everyone understood my situation and worked with my budget and the hospitality is excellent! I look forward to purchasing another car from My Auto Im Everyone understood my situation and worked with my budget and the hospitality is excellent! I look forward to purchasing another car from My Auto Import Center again in the future! More
by angela7sw
March 08, 2021
I've now bought 2 vehicles from Katie and each time she has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your needs. I'll be reaching out to Katie first for my next Subaru purchase. More
by jimjurmu
Employees Worked With
March 08, 2021
Professional & attentive.Fully explained service work Professional & attentive. Fully explained service work required and timeline for completion. A slight delay in completing service was advised by a f Professional & attentive. Fully explained service work required and timeline for completion. A slight delay in completing service was advised by a friendly phone call, which was appreciated. More
by RGEORGE20
March 06, 2021
Excellent attention to detail w/ vehicle maintenance. Customer service was provided by the whole VW Service Team. Sensitive to my circumstances to having vehicle attended to in prompt mann maintenance. Customer service was provided by the whole VW Service Team. Sensitive to my circumstances to having vehicle attended to in prompt manner & back on the road. What a difference it makes when you receive excellent customer service, communication & pride of their positions within the service department. From calling in to be scheduled in an emergency circumstance, scheduled appointment, loaner vehicle & communication through out the service, I would highly recommend the Service Department. Each one in their position made it very comforting to know they were working on the issue, completing all necessary documents, providing comfort during a sensitive visit to the area & getting the vehicle back on the road w/ confidence. Thank you all. More
by VW Crain Family
March 06, 2021
Rob was well informed and easy to talk to. He was attentive to our questions and concerns. He helped us understand the bells and whistles of our new Highlander. I will recommend Rob to anyone searchi attentive to our questions and concerns. He helped us understand the bells and whistles of our new Highlander. I will recommend Rob to anyone searching for a vehicle. More
by brycin01
Employees Worked With
March 06, 2021
Regan taylor was an amazing sales associate. He answered all our questions and got us into our new 2015 gmc truck. He is absolutely amanzing. all our questions and got us into our new 2015 gmc truck. He is absolutely amanzing. More
by Mirandacory95
Employees Worked With
Regan Taylor
March 06, 2021
Welcoming and friendly. Kept me updated as to stage of repairs. Car cleaner at finish than when arrived. Gave quote for when near future needs necessary. Comfortable waiting area. repairs. Car cleaner at finish than when arrived. Gave quote for when near future needs necessary. Comfortable waiting area. More
by Karen
Employees Worked With
March 05, 2021
Have a problem with the work that was done. Ended up with a vibration after 35000 mile check up.. Left message with larry Ryan. Never returned call. Not the first time he didn't return my call. It with a vibration after 35000 mile check up.. Left message with larry Ryan. Never returned call. Not the first time he didn't return my call. It seems every time I bring a vehicle in I have a problem. More
by ED50
