My Auto Import Center
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,703 reviews
Will Smith was a kind and considerate salesperson. He truly cared that we get the best price possible. We didn’t care too much for management’s trade in “games”, but every dealership has their ways. Ove truly cared that we get the best price possible. We didn’t care too much for management’s trade in “games”, but every dealership has their ways. Overall a very good experience. More
I came down to MyAuto Imports on February 19, 2020 to refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realize refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realized when I was home and reviewed the documents that Steve and Jake had actually charged me an exorbitant amount of money to turn this lease into a buy. I have had my car for two years and the bottom line of the costs that I would have been paying for this new deal was $8000 more than what I paid for the car two years ago. They disarm you with their charm and their salesman jargon. They give you these numbers that make you feel as though you are getting a good deal, but when you do your own math when you get home and rest and can concentrate on the things that they say, you then understand that you have been royally screwed. None of them can tell me why I would have been paying over $100,000 for a car that was $71,000 in 2018 just to get out of this lease. My financial institution had already given me good rates rates. I should have gone with them in the first place. I am so sorry to have to say what I am saying but it is necessary. I was totally taken advantage of by these high-pressure dishonest tactics that they inflict on customers at MyAuto Imports. It is a shame that a person would trust that dealership and buy a car that cost as much as a house only to be screwed. I’ve purchased a car from MyAuto before. I’ve been a regular user of their service department since 2005, but I will not be returning to MyAuto Imports. Funny how they email and text you on the regular to get your business, but when you call them on their crap, the communication stops... More
Roy was very helpful, listened to what I needed, tolerated my children! I got the exact car I asked for, for the price I needed. tolerated my children! I got the exact car I asked for, for the price I needed. More
Toyota Highlander purchase. Very professional staff and facilities, to work with ! We would definitely recommend this dealership to others, in the market for another vehicle. Very professional staff and facilities, to work with ! We would definitely recommend this dealership to others, in the market for another vehicle. Thank you for a great, dependable, vehicle......... More
We had a great experience purchasing our Subaru from Roy. He's very personable and helped us to find exactly what we were looking for and answer any questions we had. Thanks again! He's very personable and helped us to find exactly what we were looking for and answer any questions we had. Thanks again! More
Morning employees not friendly. I usually deal with the subaru side which is ALWAYS AMAZING so I decided to bring the company vehicles to the other service department. When we arrive I usually deal with the subaru side which is ALWAYS AMAZING so I decided to bring the company vehicles to the other service department. When we arrived there were many counters and not one employee greeted me. I walked up to the closet counter and asked a man named Kris if this was where I was supposed to check in and he barked at me "I'll be with you in a minute" I did get a call later from Larry and he was very professional and the girl that took payment was great. I was never told when the vehicle was done either. If I return , I won't be going there in the morning because noone is friendly that early. More
Employees were wonderful. An oil change, inspection and wash took 2hours and 16 minutes. The cost was over $100 for an oil change!!😳 I will find a new place next time. wash took 2hours and 16 minutes. The cost was over $100 for an oil change!!😳 I will find a new place next time. More
Always great service, easy to make an appointment.Easy Always great service, easy to make an appointment. Easy in and out. I appreciate the video of the service done on my car and the narrative with the v Always great service, easy to make an appointment. Easy in and out. I appreciate the video of the service done on my car and the narrative with the video. More
I thought it would take an hour. It took them 20min. In and out and on the road. Very appreciated and always friendly. Thank you for your A+ service. and out and on the road. Very appreciated and always friendly. Thank you for your A+ service. More
I've always enjoyed going to the service center at Subaru of Muskegon. The team has always been polite, considerate, thorough, and in my opinion, well-organized. The waiting area is also always pleasant. I h of Muskegon. The team has always been polite, considerate, thorough, and in my opinion, well-organized. The waiting area is also always pleasant. I honestly do not mind the 35 minute drive in order to receive service from those reps. More