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My Auto Import Center

Muskegon, MI

4.6
4,707 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,707 reviews

September 06, 2022

Work done was fine. Newer car with light interior came back very dirty. Very disrespectful. More

by SBWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Marciniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

They were super helpful and friendly! Jordan and Greg were great, they made buying a new car as easy and seamless as possible! More

by Heatherloomis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

September 05, 2022

Trey has been great to work with over the years. This is our 4th vehicle from him and he is always upfront and honest with us. More

by jason@insuremuskegon.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

September 05, 2022

I drove 70 miles round trip for a 10K service interval on my Audi because I wasn’t happy with my local dealer. I received outstanding and speedy service, performed as expected and without issue. From the More

by dmstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Keaton
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We are so glad to hear that our team created a positive service experience for you! We appreciate you giving us the opportunity to earn your business!

September 05, 2022

I have never had an issue with my auto in the past and my service was great with the exception of the scheduler. I wasted 4 hours of my time making an appointment because of the scheduler’s lack of communica More

by arielmoss
Friendliness
Recommend Dealer
No
Employees Worked With
Ella Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Troyer
Sep 06, 2022 -

My Auto Import Center responded

We appreciate you bringing this to our attention. We're sorry to hear about your recent service experience. Please let us know if you'd like to speak with a service advisor about your experience. We appreciate you trusting us with your business!

September 04, 2022

Was pleased how fast I was seen for service. Not happy I have to wait up to 2 months for repair More

by JAKOZIAK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

September 02, 2022

They are friendly and efficient. Also have a very comfortable waiting room. All my questions about the work were answered. More

by LCSLADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

September 02, 2022

It was a wonderful experience. Fast, easy, and the communication was great! I would definitely return and recommend others to this service center. More

by CASEY.PARKER
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

September 02, 2022

Came in and it was quick and easy to get my car serviced. Robin is always so helpful and knowledgeable. Truly makes me like brining my car to My Auto Import. More

by tweeder13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

September 02, 2022

It was great working with Brandon. He contacted me regularly and really helped me through the buying process. The staff at My Auto Imports made the process as easy as it can be. Plu More

by BREDIN53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Geesaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Baty
Sep 06, 2022 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive experience for you! We appreciate you trusting us with your business!

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