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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
446 Reviews

446 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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April 08, 2021

Great team at myCDJR - really pays attention to customer service and going the extra mile. We had vehicles detailed before long trips and was so worth the money - great job! Thanks so much! More

by AJZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detailer - awesome work!, Pat Swanton, Dave Sedgley II
Apr 12, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the great review! We are happy to hear you are 100% satisfied with our team at MY Chrysler Dodge Jeep Ram Fiat. We love knowing that our crew went the extra mile! Thank you for trusting our team with your business!

April 06, 2021

A very friendly and professional service team. I will continue to recommend them to personal and professional friends, whether for a Fiat, Ram or Chrysler product. More

by KHG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen Mcalister
Apr 08, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

March 30, 2021

Very friendly service department. Got me right in for an appointment. I was running way late and they still got me in. They sent me a text and called when my vehicle was ready. More

by megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Mar 31, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We are delighted to know you were given excellent service during your most recent visit to our dealership We appreciate you trusting our team at My Chrysler Dodge Jeep Ram Fiat's service team with your business!

March 30, 2021

Is there a direct phone number to the service department? I got passed around at least three times and hung up on once. Also it would be nice if the service department employees wore masks while helping cu More

by Jsir66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Sedgley II
Mar 30, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We have very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope to hear from you via email about how we may improve upon our service. Please contact Mark Leutzinger at mleutzinger@themyautogroup.com or Dave Sedgley at dsedgley@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

March 24, 2021

As far as I can tell the work was fine. Nobody in the entire dealership was wearing a mask. Oil change notification was not reset. More

by Celtjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know her name
Mar 30, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We have very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope to hear from you via email about how we may improve upon our service. Please contact Mark Leutzinger at mleutzinger@themyautogroup.com or Dave Sedgley at dsedgley@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

March 23, 2021

Always bring my vehicles here for service, always friendly and good service. Never a hassle or long wait for my appointments. Staff is always friendly. More

by LITTLE12RICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Cook, Dave Sedgley II
Mar 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and giving us the opportunity to earn your business! Please let us know if there is anything you need in the future!

March 20, 2021

Great service. Great place to take your car to get serviced. Great people and great standers. My go to take your car if you need work done. More

by RICKEITHORN
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Mar 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for the kind words and giving us the opportunity to earn your business! Please let us know if there is anything you need in the future!

March 17, 2021

No phone number provided on receipt or correct mileage for next oil change but written as current. Though it was sloppy on sticker. Oil on my steering wheel cover. I am suspicious that I didn't receive 1 More

by Mijcox2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name known
Mar 30, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We have very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope to hear from you via email about how we may improve upon our service. Please contact Mark Leutzinger at mleutzinger@themyautogroup.com or Dave Sedgley at dsedgley@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

March 12, 2021

Great service! Friendly. Diagnosed my cars issue and didn't even charge me. Very rare these days. Gave me an appointment and kept it. Thanks. More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New female service writer, Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Doug, we are so happy to hear you had a great experience at My Chrysler Dodge Jeep Ram Fiat. Thank you for the five-star review and for trusting our service team with your business.

March 10, 2021

Service desk was great! But they forgot to reset the oil change reminder in the car. Thank you very much! Waiting area was extremely comfortable also! More

by lorproducts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley II
Mar 15, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are so sorry to hear you had less than a perfect experience at My Chrysler Dodge Jeep Ram Fiat. Thank you for the kind review and for trusting our team with your business.

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