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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.6
446 Reviews

446 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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October 23, 2023

Been a customer of this dealership since 1978. I have purchased 10 or more cars over the years from this dealership. Many things have changed since then, of course. I’ve had a couple of upsetting More

by csrohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review! We appreciate your feedback and perspective as a customer over the years. Thank you for continuing to trust us with your business!

October 14, 2023

It is the best service in the state of Michigan, I could not ask for better. Their service is worth my 2-hour drive to their shop. More

by PROTOTYPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Berryhill
Oct 16, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 Star review! We're so glad to hear our service team created such a positive experience for you during your recent visit to our dealership! We appreciate you trusting us with your business.

October 12, 2023

Starting to appreciate the service more and more, one thing for sure, BRENNEN HOOPER is a key component in my trust in this service department to be able to get our trucks fixed in a timely fashion we ar More

by CRAIG R Machuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leutzinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennen Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dobbrastine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Avram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the review, Craig! We're so glad to hear Brennen and our service team created such a positive experience for you! We appreciate you trusting us with your business.

September 06, 2023

Wish they had a drive-up service lane or express lane for oil changes. Difficult to schedule working 40 hours. More

by JSCHIMECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the 5 star review and for giving us the opportunity to service your vehicle! We know your time is important and we are working on increasing our staffing to allow for more unscheduled maintenance.

August 20, 2023

This is a very professional and dealership with great customer service and highly talented mechanics that perform the service on my several Chrysler vehicles. I never hesitate to bring my vehicles to thi More

by SAMORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for giving us the opportunity to earn your business!

July 17, 2023

We had a screw in our tire and they fixed it immediately. I love the service team here! More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

They did a good job of reprogramming my key fob. It was quick, easy and cost as quoted. More

by Vest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Danny was great his customer service should be an example for all to follow Thanks More

by wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

It’s the best. Service and the work I didn’t wait to long service was done safely More

by Gooddoyletta314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Professional and courteous. Teresa was the only person we interacted with and she was very knowledgeable and professional. More

by DGRANT302@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Teresa