Myrtle Beach Chevrolet Cadillac - Service Center

OUTSTANDING WORK SERVICES DEPARTMENT IS EXCELLENT BECAUSE THE STAFF TREATS YOU LIKE FAMILY AND LETS YOU KNOW WHATS IS GOING ON WITH YOUR CAR WHILE THE BUSINESS OWNER SERVICES DEPARTMENT IS EXCELLENT BECAUSE THE STAFF TREATS YOU LIKE FAMILY AND LETS YOU KNOW WHATS IS GOING ON WITH YOUR CAR WHILE THE BUSINESS OWNER IS MAKING SURE YOU ARE TAKING CARE OF. More

Cadillac Service From the moment I entered the service area I was greeted by friendly people who explained what would be happening during the process. My car had exten From the moment I entered the service area I was greeted by friendly people who explained what would be happening during the process. My car had extensive service work completed on time and I couldn't be happier with the work done. Great place to take your care. More

GREAT EXPERIENCE Went for warranty work @ 3pm and picked up by 6pm on supposedly all day Job. GREAT JOB BY ROSE AND ALL. Thank you for the great service. Went for warranty work @ 3pm and picked up by 6pm on supposedly all day Job. GREAT JOB BY ROSE AND ALL. Thank you for the great service. More

Sales and Service I have been to lots of car dealers over the years to buy a car and to have one serviced and have walked out of many of them. I have to say that Myrtl I have been to lots of car dealers over the years to buy a car and to have one serviced and have walked out of many of them. I have to say that Myrtle Beach Chevrolet Cadillac is by far the best one I have ever been to from buying a car there and having it serviced there. Everyone is so very friendly, helpful and happy. They just don't try to help you they DO help you WITHOUT giving you a hard time or excuses with anything thing you need and are so very nice about it. I will never go to any other dealer or shop around for the best deal because I know I will get it there. They are just GREAT and the only way to find this out is to go there yourself. I recommend them to anyone I know that is looking for a car new or used. More

Service Center Review of Myrtle Beach Chevy/Cadillac Multiple factors contributed to creating my great experience at Myrtle Beach Chevy/Cadillac. First, the employees at this location were not only frie Multiple factors contributed to creating my great experience at Myrtle Beach Chevy/Cadillac. First, the employees at this location were not only friendly but very informative and personable. Second, the atmosphere was very inviting and comfortable. Lastly, the service was completed in a very timely manner and not only up to but beyond satisfaction. My experience was very enjoyable and I wish more businesses conducted themselves with this quality of customer service. More

Wonderful experience Awesome experience at mb Chevrolet. Great customer service. Their friendly and helpful employees were sure to exceed all of my expectations. I will be Awesome experience at mb Chevrolet. Great customer service. Their friendly and helpful employees were sure to exceed all of my expectations. I will be sure to return to mb chevorlet for all of my service needs. More

Chevy Service Thankful to the service department at Myrtle Beach Chevy Cadillac. Those guys went out of their way to help me and make sure my service visit went smo Thankful to the service department at Myrtle Beach Chevy Cadillac. Those guys went out of their way to help me and make sure my service visit went smoothly. I am not from MB and this is by far the best service visit I have ever had at a dealership. Service manager, Jessie McKnight, is wonderful. What an asset to there company!! Thank you More

What ever you do, don't give a bad review! I filled out an unsatisfactory review and the owner of the dealership called me and says don't come back. I didn't complain...they asked me to take TH I filled out an unsatisfactory review and the owner of the dealership called me and says don't come back. I didn't complain...they asked me to take THEIR SURVEY! After THREE TRIPS to get one small item fixed I didn’t think they deserved a satisfactory review. The OWNER of the dealership doesn't call me to help fix HIS problem. I bought the car from this dealership and it’s still under warrantee…and Cadillac allows this??? If Cadillac reports high customer satisfaction, you know why. Anyone who fills out an unsatisfactory review is told not come back. Can you imagine a dealership doing business like this in today’s day and age? As a three time Cadillac owner…NEVER AGAIN! More

Service repair Myrtle Beach Chevrolet has a great staff, especially the the new service manager. Very friendly and helpful group of people. I highly recommend MBC to Myrtle Beach Chevrolet has a great staff, especially the the new service manager. Very friendly and helpful group of people. I highly recommend MBC to everyone More

I took my 98 corvette into the service department. I asked for a simple oil change and to mount a new set of wheels that I purchased aftermarket. I was told they could do this. It. took 2 days to comple asked for a simple oil change and to mount a new set of wheels that I purchased aftermarket. I was told they could do this. It. took 2 days to complete. When I picked up my car it was filthy dirty and the new wheels were full of smudged grease. I got home and cleaned my car. At this time I noticed fresh damage on the left side rocker panel where the lift had been placed underneath. It was a 1 inch gash that was into the fiberglass. I was told to bring the car back up to the dealership for them to look at it. I was met by the service manager a Mr. McKnight. I took a picture of the damage which you could see it was fresh due to the blistering white fiberglass. Mr. McKnight took my car and drove it back to the service bay which was out of my sight. 10 minutes later I was told to come back to the service bay where my car was. My car was on a lift. At this time Mr. McKnight said that the 1 inch gash looked like old damage. I noticed that now the gash was filled with grease that wasn't there before they took my car back. I confronted Mr. McKnight about this. He just raised his arms up and said "My guys didn't do it" and he walked away. He was very rude and arrogant. I also had said that my car shakes now after they mounted the wheels and I was told you will never be able to balance the wheels because they are aftermarket. I even spoke with the owner of the dealership Louie Rodriguez whom was very arrogant and rude. Mr. Rodriguez denied having damaged my car and told me that my car was just old. He did not offer any apologies or any attempt to make it right. He had a I don't care attitude and very rude. DO NOT DO BUSINESS WITH THESE PEOPLE!!! THEY LIE AND WILL COVER UP THEIR MISTAKES!! My vette was a showroom condition car that I took great pride in. More