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NYC Motor Cars

Bronx, NY

2.4
75 Reviews
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3748 Boston Road

Bronx, NY

10469

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Showing 75 reviews

July 24, 2021

They sold to me a 2019 Jeep Grand Cherokee keep SRT on July 5, 20121. On July 12, 2021, I learnt from Chrysler that the Jeep I bought is a Canadian version and does not qualify for a manufacturer Waranty More

by Ernest
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Warren, great guy and very respectful.
Aug 17, 2021 -

NYC Motor Cars responded

Ernest, Thank you for the review. We apologize for any miscommunication. We’d like to speak with you regarding your Jeep directly so we can come to a resolution. When you can, please contact Bindya at bindya@nycmotors.com.

Aug 17, 2021 -

Ernest responded

Very respectfully, I would like to return the the Canadian market 2019 Jeep Grand Cherokee (SRT) NYC motorcars Fraudulently sold to me pretending it was an American market Jeep Grand Cherokee (SRT) with the intent to make excessive profit for my trade in vehicle and money. I will advise NYC motorcars to do honest business with customs and not to defraud their customers. Thanks worried customer Ernest

June 17, 2021

I had put a down payment at nycmotorcar in I never got my down payment back or got a car from them but they don't want to give me my money back every time I call them its something different they making me t More

by Brooklynboy7181
Recommend Dealer
No
Employees Worked With
Jonathan
Jul 07, 2021 -

NYC Motor Cars responded

Thank you for bringing this to our attention. We apologize if no one has gotten back to you regarding your down payment. We’d be happy to discuss this with you directly and get this resolved. Please send us an email at bindya@nycmotors.com when you can.

Jul 07, 2021 -

Brooklynboy7181 responded

Michealmorris718@aol.com

February 06, 2021

They bait you with a low price then introduce the “fine print fees” when you arrive. I called the dealer to inquire about an suv. It was an excellent price and almost too low. I asked if it was in an ac More

by Zk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa
October 22, 2020

I seen a Dodge Charger 2019 for 17,990 online + the 1,999 for down payment plus taxes,registration paperwork it added up to 24,000. So I sign the papers closed the deal had to pickup car next day went to pic More

by JB
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

I was promised OTD out the door price by the internet salesman of $20,990 and then the salesman when i got there Andy is his name with the HAT and then Missan the MGR. when i got there they each promise More

by Arthur D
Recommend Dealer
No
Employees Worked With
Andy
July 06, 2020

Really nice as a manager!!!! They are really nice 👍 I went to switch my car because it was too small, I went back two days after to change my car and I thought that they will be mad at me or treat me bad More

by Eliannycabrera1
Recommend Dealer
Yes
Employees Worked With
Sammey Ahmad
November 13, 2019

very professional I walked in to look at their 2016 CLA 250 I was actually impressed with its condition, the sales associate Raul was very professional and on point wit More

by montafelaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
October 08, 2019

Stay away from JUAN AND LORENZO tag team SCAM! Scam, scam, scam scam, scam, scam, Scam, Scam, Scam, Scam, Scam, Scam. Juan and Lorenzo lie to you the minute you come through the doors. $1995+$2995+ More

by Jay-One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Lorenzo
October 01, 2019

Hard working people Raul and Kevin did a awesome job getting me into my 2017 Mercedes Benz GLC AMG. Very thankful for these patient people, thanks again for your great wo More

by parparGLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Raul
September 21, 2019

scammers i m from illinois and i called about purchasing 2016 mercedes gle350 it was advertised $24k on cars.com so when i told them give me total they said li More

by smarttech1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Engels Vicente
1.0
This rating includes all reviews, with more weight given to recent reviews.
MR BAH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Matos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammey Ahmad
2
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