Nalley Acura

No Pressure/Extremely helpful We were not pressured to buy, but we were given plenty of time to make our decision. It was a relaxed environment so we did not feel rushed into maki We were not pressured to buy, but we were given plenty of time to make our decision. It was a relaxed environment so we did not feel rushed into making a decision. Mayo made sure we knew what we needed to about the car we purchased. She was understanding of our concerns buying a pre-owned car and took time to answer all questions we had. She is knowledgeable about the Acura brand and gave us her time without making us feel like she was in a hurry. We enjoyed working with her! More

"EXCELLENT CUSTOMER SERVICE" CHRIS PUGH HAS REALLY AMAZED ME. HE HAS BEEN GOING ABOVE & BEYOND TO ENSURE THAT EVERY ISSUE THAT I'VE CONTACTED HIM ABOUT IS SOLVED. I'M SO HAPPY THA CHRIS PUGH HAS REALLY AMAZED ME. HE HAS BEEN GOING ABOVE & BEYOND TO ENSURE THAT EVERY ISSUE THAT I'VE CONTACTED HIM ABOUT IS SOLVED. I'M SO HAPPY THAT THE MOST HIGH GUIDED ME TO THIS LOCATION. IT HAS BEEN A WONDERFUL EXPERIENCE. WHEN I PURCHASED THE VEHICLE CHRIS REASSURED ME THAT I COULD CONTACT HIM FOR ANY QUESTIONS, WEEKS OR MONTHS AFTERWARDS. HERE WE ARE ALMOST 2 MONTHS LATER, I DIDN'T KNOW HOW TO OPERATE MY GPS. CHRIS ASKED COULD I BRING MY SUV IN THE NEXT DAY. I ARRIVED & CHRIS IMMEDIATELY WALKED OUT TO MY VEHICLE TO SEE WHAT THE PROBLEM WAS. HE WALKED ME THROUGH THE PROCESS FOR THE SECOND TIME. I REALLY APPRECIATED HIM BEING SO KIND AND PATIENT. HE MAKES YOU FEEL IMPORTANT. WHENEVER I ASK CHRIS SOMETHING AND HE DOESN'T KNOW THE ANSWER TO THE QUESTION, HE CONTACTS SOMEONE WHO CAN ACTUALLY HELP WITH THE ISSUE. WE NEED MORE PEOPLE LIKE CHRIS PUGH IN THIS WORLD WHO LOVES THEIR JOB. ALWAYS WILLING TO PUT THE CUSTOMER FIRST. THANKS NALLEY ACURA FOR HAVING SUCH A CHARISMATIC SALESMAN. THANKS FOR EVERYTHING CHRIS. More

Awesome Experience I went in not really knowing what I wanted and honestly upset that I had to buy another car. Chris Pugh and Charles Wilson (Sales manager) made the p I went in not really knowing what I wanted and honestly upset that I had to buy another car. Chris Pugh and Charles Wilson (Sales manager) made the process muchhhh better. They were very helpful and PATIENT!!!! I was not the easiest to work with but they took their time and did their best to honor my requests. Great place to buy!! More

Awesome Customer Service Everyone was nice from the beginning to the end..they worked with my budget..and I drove off in my dream car..Thank you it was great! Everyone was nice from the beginning to the end..they worked with my budget..and I drove off in my dream car..Thank you it was great! More

Excellent experience Chandra Mayo, client advisor, assisted me in purchasing a new MDX. She was knowledgeable, and attentive. The purchase of the MDX was a good car buying Chandra Mayo, client advisor, assisted me in purchasing a new MDX. She was knowledgeable, and attentive. The purchase of the MDX was a good car buying experience. More

Outstanding Mr Barlow’s performance as our salesperson was exceptional. Our purchase was over a year ago, but; but the positive feelings he created in my wife an Mr Barlow’s performance as our salesperson was exceptional. Our purchase was over a year ago, but; but the positive feelings he created in my wife and I still linger. More

Great Experience! I had a great buying experience with Chris Pugh! He is friendly, patient, and helpful - not pushy like your typical car salesman. I would definitely r I had a great buying experience with Chris Pugh! He is friendly, patient, and helpful - not pushy like your typical car salesman. I would definitely recommend him to anyone looking to buy a car and I will be back to Nalley Acura in the future! More

Top Notch-Excellent Buying Experience! After visiting MANY car lots in search for a car for my daughter, we were greeted by Chris Pugh at Nalley Acura. I was very direct in what we wanted After visiting MANY car lots in search for a car for my daughter, we were greeted by Chris Pugh at Nalley Acura. I was very direct in what we wanted and what our payments needed to be. He was very knowledgeable about the vehicle we were interested in and answered all of our questions. We like the fact that he didn't pressure us in any way and was a pleasure to deal with. I would definitely recommend Chris and this dealership to anyone looking to buy a car. More

Personalized Customer Service My wife & I purchased our 2015 Acura TLX from Ms. Chandra Mayo. The experience from start to finish was indeed a positive one. Ms. Mayo took the tim My wife & I purchased our 2015 Acura TLX from Ms. Chandra Mayo. The experience from start to finish was indeed a positive one. Ms. Mayo took the time to assess our needs as a family to find us the right vehicle. My wife walked away with an amazing vehicle and I am sure that when it's time to purchase our next Acura that Nalley Acura will be a one stop visit. Thank you Ms. Mayo and also Mr. Jefferson. More

Comprehensive and Hospitable Ms. Mayo made my husband, Bill, my grandson, Kaleb and me feel comfortable, not pressured and she made the process easy. She was very knowledgeable of Ms. Mayo made my husband, Bill, my grandson, Kaleb and me feel comfortable, not pressured and she made the process easy. She was very knowledgeable of her occupation. Acura has hospitable, very skilled and talented employees. Ms. Mayo was on point and commendable. More