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Nalley Honda - Service Center

Union City, GA

4.1
56 Lifetime Reviews Review Dealership

56 Reviews of Nalley Honda - Service Center

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August 18, 2012

"Hollie is a true professional. We use Nalley Honda..."

- vmilner

Hollie is a true professional. We use Nalley Honda because of the expert service provided by Hollie. She always has the time to answers all questions, whether it is questions I have about do-it-yourself work that I perform or about service provided by technicans. The lastest is when I reconnected the battery after during some work and could not find the code required to reset the radio. A call to Hollie and she took the time to find the code and explain to me how to set it. That was real music to my ears. If you are looking for a place where excellent service is provided -- see Hollie Higby at Nalley Honda of Union City.

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Recommend Dealer
Yes
Employees Worked With
Hollie Higby
July 03, 2012

"I always appreciate how thorough Hollie is and accurate..."

- jmoenat

I always appreciate how thorough Hollie is and accurate on her cost estimates of service needs. She always goes the extra mile and explains my auto needs in easy language so there is no misunderstanding. I have actually convinced my husband to let me us Nalley for all my car service needs because of my relationship with Hollie.

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Recommend Dealer
Yes
Employees Worked With
Hollie Higby
June 28, 2012

"I first heard of Nalley Honda through an old friend of..."

- Howardwhite5678

I first heard of Nalley Honda through an old friend of mine who leased a new Civic from them several years ago. She got such the great deal at the time. She even kept the Nalley plate on front of her car the entire time. She later purchased a newly redesigned Civic. So when I purchased my Acura RL, I already had in mind where I planned to get it serviced, although there is a Honda and Acura dealership closer to where I live. From my first phone call with Hollie to doing the road drive with Andre', I could tell their goal was to have another very satisfied customer. Both Hollie and Andre' are very professional and very intelligent. They "know their product line". Keep up the great work, and Management, I certainly hope you recognize them.

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Recommend Dealer
Yes
Employees Worked With
Hollie Higby/ Andre' (Service Technician)
June 16, 2012

"I can always count on great service from Matt and Hollie..."

- cberdh30276

I can always count on great service from Matt and Hollie at this dealership. I have an Acura TL that has been serviced exclusively at this dealership . It is well worth the 30 minute drive for me to service my car here. I need dependable service from my car and never worry about being stranded beside the road . Good job Hollie and Matt!, CBE

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Recommend Dealer
Yes
Employees Worked With
Matt and Hollie
May 13, 2012

"Hollie is awesome and provides reat customer service. I..."

- bradbray

Hollie is awesome and provides reat customer service. I keep returning as she makes sure my car is well taken care of. She even made sure everything was taken care of and done well. She got my car washed and vacuumed, too, when I had only routine maintenance. She is the best!! Nalley Honda is great.

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Recommend Dealer
Yes
Employees Worked With
Hollie
May 11, 2012

"My service advisor is Hollie Higby. Hollie represents..."

- garylmay

My service advisor is Hollie Higby. Hollie represents Nalley Honda in a professional manner, and I have confidence that she's always looking after my interests as well as the dealer's. Hollie is knowedgeable, works hard, and has a great personality. My wife and I have purchased three Hondas from Nalley and have been well pleased with the purchase process. But it's the service that keeps us coming back.

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Recommend Dealer
Yes
Employees Worked With
Hollie Higby
May 11, 2012

"When you look up the definition of customer service it..."

- jjkbflem

When you look up the definition of customer service it has to have Holly of Nalley Honda. She has shown every time that we go in that it is all about customer service and helping to make us satisfied with our experience. Thanks Holly and Nalley Honda!!

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Recommend Dealer
Yes
Employees Worked With
Holly Higby
May 09, 2012

"Hollie is an OUTSTANDING service advisor to work with. I..."

- cburrus

Hollie is an OUTSTANDING service advisor to work with. I have been to Nalley numerous times over the past decade, as well as many other Honda/Acura dealerships for service, and she has been the best out of all of them. Very personable and will spend a great deal of time to ensure a thorough job is done. A genuinely honest, sharp and pleasant person to work with who truly cares about her customers. Very rare at car dealerships these days! Car service was well done as usual at Nalley. Of course you pay a little extra over the local mom & pop mechanic, but many people believe it is worth it to have Honda technicians do the work and I often agree. I will use Nalley and prefer them for my Acura as well over the actual Acura dealership closest to me. Ask for Hollie.

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Recommend Dealer
Yes
Employees Worked With
Hollie
May 08, 2012

"I want you to know that I am very pleased with the..."

- Marcus Booth

I want you to know that I am very pleased with the quality of service that I have received in your service department. Hollie has always provided 2nd to none service with Honda and she is pretty much the reason why I continue to have my car serviced with Honda. I must also take this opportunity to thank Tim, your shuttle driver, for always being promt and courteous when I must leave my vehicle for repairs. I sincerely appreciate their responsiveness and the way they conducts business. I have continued to recommended Nalley and Hollie to others because of my satisfa6ction with your service department and shuttle service. I look forward to doing business with Honda and for years to come. Many Thanks. Marcus Booth

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Recommend Dealer
Yes
Employees Worked With
Hollie
May 05, 2012

"Service advisor Hollie Higby and team did an awesome job..."

- Buddy50

Service advisor Hollie Higby and team did an awesome job on May 2, 2012. I had my 2004 Honda Accord services and detailed. Hollie always does a good job! Service manager, Joey Kelly, runs a good department and is always customer friendly. We have purchased 3 cars from Nalley Honda Union City. Also, my mother purchased 1 car and my wife has recommended friends who have purchased cars from Nalley Honda Union City. We have been coming to Nalley Honda Union City since the early 90’s. The overall service experience has been excellent! We look forward to continued good service and sales from Nalley Honda Union City. Thanks! James M(Mike) Perry.

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Recommend Dealer
Yes
Employees Worked With
Hollie Higby/Joey Kelly
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