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Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.2
1,575 Reviews
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1565 W Ogden Ave

Naperville, IL

60540

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Showing 1,575 reviews

April 20, 2024

Anthony was quick and knew about everything that was asked, will be back for service again. More

by PaytonB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Pascente
April 18, 2024

Excellent service. Looked at everything I ask them to look at. Very professional and helpful staff. More

by Cathy.gilman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wendy Wegner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Chris in parts was very helpful and polite while servicing my vehicle. My car was in and out with no problems. More

by letticedotson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from parts or service(oil change)
April 16, 2024

Brought my car in at 7:00 AM for a recall and was told it would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After bei More

by Ray C
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service department
April 11, 2024

Absolutely the most outstanding low pressure vehicle purchase my wife and I have ever made. We had bought a vehicle from this same dealership in 2016, and were very satisfied then as well. Great work More

by Wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wegner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (Final Paperwork)
April 11, 2024

Was a pleasure to work with. Very smooth transaction from sales to finance. Great follow up making sure all my questions were answered. More

by lance.mainwaring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane De Lao
April 05, 2024

Friendly and great service! Went above and beyond even on warranty! I highly recommend to everyone. More

by linda.weiss
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Recommend Dealer
Yes
Employees Worked With
Kim and Joe in Service
April 04, 2024

Always have big range of vehicles to choose from and great staff to work with. More

by jeff-21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Johnson
April 03, 2024

Rachel in service is great to with with. Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! More

by Sam D.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Michas
April 01, 2024

I visited here for my pickup truck oil change, and their service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied wit More

by Eric Kwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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